# HQ | End-to-End Enterprise Solution for Corporate Mobility > Powering corporate mobility > Contact: daniel@hqtravel.com ### Pages #### About HQ - Combining the power of SummitQwest & Hip URL: https://hqtravel.com/about-hq/ #### Become a Mobility Supplier Partner URL: https://hqtravel.com/join-mobility-provider-network/ #### Billing review payment URL: https://hqtravel.com/track-company-ground-travel-spend-start-saving/ #### Blog URL: https://hqtravel.com/blog/ #### BTE URL: https://hqtravel.com/bte/ #### Careers URL: https://hqtravel.com/careers/ #### Corporate Privacy Policy HQ Privacy Policy Last modified: 03/01/2021 Hip Mobility, Inc. Corporate Offering Business Privacy Policy I. Introduction The Hip for Business mobile applications and software platform is used to manage commute rides for corporate employees (“Hip For Business”). To enable these Hip For Business applications, websites and software platform (the “Services”), Hip and its affiliates and subsidiaries (collectively, “Hip”) collect and use certain information about our Users (defined below) including without limitation, when they use or communicate with us regarding our Services. This business privacy policy (the “Business Privacy Policy”) describes the personal data we collect from Users of Services in connection with Hip For Business, how this data is used and shared, and Users’ choices regarding this data. This Business Privacy Policy shall apply to only Users (as defined herein below) of Hip For Business and shall supersede the Hip Mobility, Inc’s general commercial user Privacy Policy (the “Privacy Policy”) with respect to said Users and any and all prior business privacy policies, if any. This Business Privacy Policy is incorporated by reference into the Master Services Agreement between Hip Mobility, Inc and a Business (as defined herein below) as well as Hip Mobility, Inc. Terms of Use, if appliable. Any reference to the “Privacy Policy” in the applicable MSA or Hip Mobility’s general Terms of Use shall refer to this Business Privacy Policy, as applicable to such Hip for Business Users (as defined herein). By accessing and using the Services, you consent to our collection, storage, use and disclosure of your personal information and other information as described in this Business Privacy Policy. This policy is available for reference at all times at https://ridehip.com/privacy-business II. Overview A. Scope and application This Business Privacy Policy applies to all Users of Hip For Business rides apps, websites, features, or other services anywhere in the United States. This Business Privacy Policy specifically applies to the following User groups of Hip For Business: Businesses – A corporation or organization which enters into a Hip For Business contract with Hip, either directly or where Hip is the third-party software service for the Business’ contracted transportation provider. Business Riders (hereinafter referred to as “Riders”) – Employee of a Business, who is the end-user of the Hip mobile app and a customer of the transportation Services Business Managers (hereinafter referred to as “Managers”) – Specific employees of a Business designated to manage the Hip For Business program for the Business, thus provided access to additional software and/or websites for this purpose. Collectively, those subject to this Business Privacy Policy are referred to as “User” or “Users” in this Business Privacy Policy and, unless otherwise noted, this Business Privacy Policy applies to all Users in these three groups. The practices described in this Business Privacy Policy are subject to applicable laws in the places in which we operate. This means that we engage in the practices described in this Business Privacy Policy in a particular country or region only if permitted under the laws of those places. III. Data collections and uses A. The data we collect Hip collects: Data provided by Users to Hip, such as during account creation Data created during use of our Services, such as location, app usage, and device data Data from other sources, such as Hip corporate partners and third parties that use Hip’s APIs The following data is collected by or on behalf of Hip: Data provided by Riders and Business Managers. This includes: User profile: We collect data when Users create, modify, or log in to their account; when they request support from or otherwise communicate with us. This may include their name, email address, phone number, payment information, pick up and drop off locations and other information they choose to provide. Data submitted through communications with Hip: We collect the information Users submit when they contact Hip customer support, or otherwise contact Hip. This may include feedback, photographs, or other recordings collected by Users. Data provided by Businesses. This includes, without limitation: Employee data: Businesses may share data, either aggregated or individualized, about its employees as is necessary to generate a price quote, plan and/or carry out employee transportation Services. This data may include without limitation: employee home address and/or zip code, employee name, business email address, employee ID number. Business information: Businesses may share data about their physical footprint, such as office locations and addresses, corporate campus layouts, shift start and end times or other information which is necessary for planning and/or carrying out transportation Services. Data created during use of our Services. This includes, without limitation: Location data: The User experience is enhanced by certain features that require sharing precise or approximate location data from Riders’ mobile devices, such as showing a vehicle’s real-time location in relation to the Rider. However, Hip For Business Services do not require sharing such data. . We only use such data where Users have granted us permission to do so through the permission system used by their mobile device. Hip collects this data when the app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device. Transaction information: We collect transaction information related to the use of our Services, including the date and time the service was provided, payment amounts, and other related transaction details. Usage data: We collect data about how Users interact with our Services (including analytics that we or third parties conduct for the purpose of improving our Services). This includes data such as access dates and times, app features and/or pages viewed, app crashes and other system activity, type of browser, and third-party sites or Services used before interacting with our Services. In some cases, we collect this data through cookies, pixels, tags, and similar tracking technologies that create and maintain unique identifiers. Device data: We may collect data about the devices used to access our Services, including the hardware models, device IP address, operating systems and versions, software and file names and versions, preferred language, unique device identifiers, serial numbers, device motion data, and mobile network data. Data from other sources. In addition to the above, we may collect additional data from other sources, including without limitation: If Users engage with a separate app or website that uses our API (or whose API we use), we may receive information about them or their connections from that site or app. If Users also interact with other Hip products and Services, for instance to request or provide Services through other Hip apps, we may combine or associate that information with information we have collected from them in their capacity as a User. Hip may combine the data collected from these sources with other data in its possession. B. How we use personal data Hip collects and uses data to facilitate reliable commuter or other transportation Services for Businesses and their employees. We also may use the data we collect: To enhance the safety and security of our Users and Services; For customer support; and In connection with governmental or legal proceedings. Hip does not sell or share Hip For Business User data with third parties for marketing purposes. Hip uses the data it collects for purposes including, without limitation: Providing Services and features. Hip uses the data we collect to provide, personalize, maintain, and improve our products and Services. This includes without limitation using the data to: Create and update Users’ accounts; Track and record relevant service information, such as a Riders’ boarding status, booked vehicle capacity, real-time vehicle capacity; Send communications to other Users of the Services, such as Managers, regarding the current status of Services; Personalize and improve the Services, including to develop new features; Improve the quality and safety of the Services and perform internal operations; Facilitate payments for the Services; and Perform internal operations necessary to provide our Services, including to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends. Safety and security. We use personal data to help maintain the safety, security, and integrity of our Services and Users. This includes without limitation: Using device, location, profile to ensure the safety of Services, including restricting vehicle access only to authorized Users, maintaining passenger manifests, contact tracing logs, and any other safety features developed by Hip and/or requested by a Business as part of their Scope of Services; Authenticating Users; Developing safety features; Prevent and identify fraud and other unlawful activity; and Comply with and enforce applicable legal requirements, relevant industry standards and our policies. Customer support. Hip uses the information we collect (including recordings of customer support calls with Business Privacy Policy to and the consent of the User) to provide customer support, including without limitation to: Direct questions to the appropriate customer support person; Investigate and address User concerns; Monitor and improve our customer support responses and processes; and Improve our product User experience and features. Research and development. We may use the data we collect for testing, research, analysis, product development, and machine learning to improve the User experience. This helps us to improve and enhance the safety and security of our Services, improve our ability to prevent the use of our Services for illegal or improper purposes, develop new features and products, and facilitate finance solutions in connection with our Services. Non-marketing communications. Hip may use the data we collect to generate and provide Users with receipts; inform them of changes to our terms, Services, or policies; or send other communications that aren’t for the purpose of marketing the Services or products of Hip or its partners. Legal proceedings and requirements. We may use the personal data we collect to investigate or address claims or disputes relating to use of Hip Services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries. C. Cookies and third-party technologies Hip uses cookies and other identification technologies on our apps, websites, emails, and online ads for purposes described in this Business Privacy Policy. Cookies are small text files that are stored on browsers or devices by websites, apps, online media. Hip uses cookies and similar technologies in the Hip For Business platform for purposes such as: Authenticating Users; Remembering User preferences and settings; and Analyzing Hip For Business platform usage trends and patterns. We may also allow others to provide audience measurement and analytics Services for us, and to track and report on the usage of Hip For Business platform elements. These entities may use cookies, web beacons, SDKs, and other technologies to identify the devices used by visitors to our websites, as well as when they visit other online sites and Services. D. Data sharing and disclosure Some of Hip’s products, Services, and features require that we share data with other Users or at a User’s request. We may also share data with our affiliates, subsidiaries, and partners, for legal reasons or in connection with claims or disputes. Hip may share the data we collect: With other Users or third parties This includes without limitation, sharing data: About Riders’ usage with their Business and associated Managers. We share certain information about Riders’ use of the Services, such as frequency of usage, or feedback about the Services with the Affiliated Partner to help them understand the value of Hip For Business. If a Business pays for Riders’ transportation either partially or in whole, we are obligated to share specific information about your trip with your employer for tax and payroll purposes. About Businesses, Business Riders and their locations with transportation providers as needed to complete Services. We share information about Businesses, such as workplace addresses, grounds access instructions, and building entry points, with our partner transportation providers as needed to provide transportation Services. At Users’ request We will share Users’ data upon their request in connection with Services or features that require data sharing. With the general public Questions or comments from Users submitted through public forums, such as blogs and social media pages, may be viewable by the public, including any personal data included in the questions or comments submitted by a User, or other features of the Services that are viewable by the general public. With Hip affiliates and third parties We share data with Hip affiliates to help us provide our Services or conduct data processing on our behalf, or for data centralization and/or logistics purposes. We also share data with third parties with whom Users choose to let us share data, for example other apps or websites that integrate with our API or Services, or those with an API or service with which we integrate. With Hip service providers and business partners Hip may provide data to vendors, consultants, and other service providers or business partners, in the course of providing Services. These include without limitation: Transportation providers; Payment processors and facilitators; Cloud storage providers; Customer communication & support platform providers, including social media-based customer support Services; Data analytics providers; Vendors that assist Hip to enhance the safety and security of its apps and Services; and Consultants, lawyers, accountants, and other professional service providers. For legal reasons in the event of a dispute Hip may share Users’ personal data if we believe it’s required by applicable law, regulation, operating license or agreement, legal process or governmental request, or where the disclosure is otherwise appropriate due to safety or similar concerns. This includes sharing personal data with law enforcement officials, public health officials, other government authorities, or other third parties as necessary to enforce terms of the applicable Hip for Business Master Services Agreement, User agreements, or other policies; to protect Hip rights or property or the rights, safety, or property of others; or in the event of a claim or dispute relating to the use of our Services. In addition, where a User uses another person’s credit card, we may be required by law to share that User’s personal data with the owner of that credit card. This also includes sharing personal data with others in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company. With consent Hip may share a User’s personal data other than as described in the Privacy Policy or this Business Privacy Policy, if we notify the User and they consent to the sharing. E. Data retention and deletion Hip retains User profile, transaction, and other personal data for as long as a User maintains their Hip account and if longer, as long as required by applicable law. Hip retains transaction, location, usage, and other information for as long as necessary, such as in connection with regulatory, tax, insurance, or other requirements in the places where it operates. Users may request deletion of their accounts at any time. Following such request, Hip deletes the data it is not required, or has no legitimate business purpose, to retain and restricts access to or use of remaining information it does retain. Hip retains User profile and transaction information for as long as a User maintains their Hip account. Hip retains location data of Hip For Business Riders for 30 days, unless longer retention is required by law. Hip retains device, and usage data for as long as necessary to provide Services and comply with applicable regulatory, tax, insurance, litigation, and other legal requirements. Hip may also use such information for purposes of safety, security, fraud prevention and detection, and research and development for as long as it retains such information. Upon termination of a service agreement with a Business customer, Hip will delete User data of all associated Business Riders within 30 days, unless there is outstanding personal credit on a Rider account, or there is a legal reason for longer retention. Users may request the deletion of their account by emailing support@ridehip.com. Following such request, Hip deletes the data that it is not required to retain for purposes of regulatory, tax, insurance, litigation, or other legal requirements. In certain circumstances, Hip may be unable to delete a User’s account, such as if there is an outstanding credit on the account or an unresolved claim or dispute. Upon resolution of the issue preventing deletion, Hip will delete the account as described above. Hip may also retain certain information if necessary for purposes of safety, security, and fraud prevention. For example, if we deactivate a User’s account because of unsafe behavior or security incidents, we may retain certain information about that account to prevent that User from opening a new Hip account in the future. F. Grounds for processing We only collect and use personal data where we have lawful grounds to do so. These include processing User personal data to provide requested Services and features, for purposes of Hip’s legitimate interests or those of other parties, to fulfill our legal obligations, or based on consent. We collect and use personal data only where we have one or more lawful grounds for doing so. Such grounds may vary depending on where our Users are located, but generally include processing personal data: To provide requested Services and features In order to provide our Services, we must collect and use certain personal data. This includes without limitation: User profile data, which we use to establish and maintain User accounts; verify User identity; communicate with Users about their booked trips, and accounts; and enable Users to make payments; Location data, which is used to show a User’s location relative to a vehicle or pick-up stop; Usage data, which is necessary to maintain, optimize, and enhance Hip Services; Transaction information; and Information relating to customer support. For purposes of the legitimate interests of Hip or other parties Hip collects and uses personal data for purposes of the legitimate interests of Hip or other parties. This includes using personal data to maintain and enhance our Users’ safety and security. For example, we use personal data to prevent use of our Services by Users who have engaged in inappropriate or dangerous behavior, such as by retaining data of banned Users to prevent their use of Hip apps. This also includes purposes such as combating fraud; improving our Services, direct marketing, machine learning, and research and development; and enforcing the Hip for Business MSA, and/or Hip Terms and Conditions, as applicable.In addition, it includes using personal data to the extent necessary for the interests of other people or the general public, such as in connection with legal or insurance claims, and to protect the rights and safety of others. To fulfill Hip legal obligations Hip is subject to the laws and regulations in the jurisdictions in which it operates that may require it to collect, process, retain, and disclose Users’ personal data. We collect and use personal data to comply with such laws. Hip may also share data with law enforcement regarding criminal acts or threats to public safety, or requests by third parties pursuant to legal processes. With consent Hip may collect and use personal data based on the User’s consent. For example, we may collect personal data through voluntary surveys. Users may revoke such consent at any time. However, they will not be able to use any service or feature that requires collection or use of that personal data. IV. Choice and transparency Hip enables Users to access and control the data that it collects, including without limitation, through: In-app settings; and Device permissions. Hip also enables Users to request access to or copies of their data, changes or updates to their accounts, deletion of their accounts, or that Hip restrict its processing of User personal data. Device permissions Most mobile device platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without the device owner’s permission, and these platforms have different methods for how that permission can be obtained. iOS devices notify Users the first time the Hip Mobility, Inc. app requests permission to access certain types of data and gives Users the option to grant or refuse permission. Android devices notify Users of the permissions that the Hip Mobility, Inc. app seeks before their first use of the app, and use of the app constitutes a grant of such permission. Location data We request permission for our app’s collection of precise location from a User’s device (whether their own device or otherwise) per the permission system used by their mobile operating system. If they initially permit the collection of this data, they can later disable it by changing the location settings on their mobile device. However, disabling collection of precise location from their device will not limit our ability to derive an approximate location from their IP address to personalize the content of the websites and/or app. Important information about device permissions The permissions requested by the Hip app include permission to collect Users’ location data for the purposes described above. This permission enables Hip Mobility, Inc. to collect this data when the Hip Mobility, Inc. app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device. Please take the following steps to disable the Hip Mobility, Inc. app’s ability to collect precise location data: On iOS Settings → Privacy → Location Services →Hip. → choose Never On Android Settings → Apps → Permission manager → Location → Hip → choose Deny On Android Lollipop (5.1) and earlier Settings → Location → toggle Off Notifications: account and updates Hip Mobility, Inc. provides Users with notifications and updates related to activity on their account and booked loads. These notifications are a necessary part of using the Hip Mobility, Inc. app and cannot be disabled. Deactivation of location services, may inhibit the ability of the Hip Services to function properly. Notifications: potential loads and news Users may enable Hip Mobility, Inc. to send push notifications about potential loads and news from Hip Mobility, Inc. Push notifications may be enabled or disabled through Settings on iOS or Android. User data requests Hip Mobility, Inc. provides Users with a variety of ways to learn about, control, and submit requests, questions, and comments about Hip Mobility, Inc.’s handling of their data. Users may submit these by email to business-support@ridehip.com. Accessing data: Users can ask for an explanation of the data we collect from them and how we use it. Receiving data: Users can ask for a copy of data that Hip Mobility, Inc. has collected from them with their consent or as necessary to provide our Services. Changing or updating data: Users can ask that Hip Mobility, Inc. change or update their data, including if they believe such data is inaccurate or incomplete. Deleting data: Users may request deletion of their account at any time by emailing business-support@ridehip.com Objections, restrictions, and complaints: Users may request that we stop using all or some of their personal data, or that we limit our use of their data. Hip Mobility, Inc. may continue to process data after such objection or request to the extent required or permitted by law. Questions, comments, or complaints may also be submitted to Hip Mobility, Inc.’s support by e-mailing business-support@ridehip.com. V. Updates to this Business Privacy Policy We reserve the right to change, modify, add or remove portions of this Business Privacy Policy at any time and without prior notice, and any changes will become effective immediately upon being posted, unless we advise you otherwise. We may occasionally update this Business Privacy Policy. Use of our Services after an update constitutes consent to the updated Business Privacy Policy to the extent permitted by law. If we make significant changes, we may notify Users in advance of the changes through the Hip applications or through other means, such as email. We encourage Users to periodically review this Business Privacy Policy for the latest information on our privacy practices. #### Email verification failed URL: https://hqtravel.com/email-verified-error/ #### Fast-Track Your Ground Travel Program Today     #### Form SSC Lead Gen First Name Last Name* Company Title Email Phone Lead Type -None- Client Product of Interest -None- Shuttles Summit Ground Lead Source -None- Client Referral Cold Call Direct traffic Email marketing Employee Referral Google Google AdWords Lead Gen Service Linkedin Offline Sources Organic Search Organic Social Other Offline Other Referral Partner Referral Referrals Supplier Sourced Trade Show Lead Status -None- 0. Outbound attempt 0. SSC in touch 1. Open - Not Contacted 1.1 Old lead to engage 2. Contacted - Waiting for response 3. In Contact - Scheduling Intro Meeting 4. In Contact - Intro Meeting Scheduled 5. In Contact - Had meeting, discussing need -2. In Contact - Unsure of Need -1. Circle Back Future Need -4. Not Interested/No Need -3. Nurture, Legit - no response -5. Junk - no response -4. Not Qualified -5. Bad Data Upload a File File(s) size limit is 20MB. #### General Privacy Policy Last Revised: Jan 1, 2024 Hip Mobility Inc. and its affiliates and subsidiaries (collectively, “Hip Mobility”, “we”, “our” or “us”) respect the privacy of our Platform’s and Site’s users (“User” or “you”), including our website at https://hqtravel.com/  and it subdomains, webapp and mobile application and the services offered via the Platform (collectively, the “Platform”, and the “Site”, “App” and “Services”, respectively). We believe that you have a right to know our practices regarding the information we may collect and use when you register and/or use our Platform and Site. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. Capitalized terms which are not defined herein, shall have the meaning ascribed to them in our Platform Terms of Use at https://hqtravel.com/terms-of-use/ (the “Terms of Use”), into which this Privacy Policy is incorporated by reference. Important note: The Platform is provided to Users solely in connection with services that we provided to the User’s employer or other business that authorized the User to access and use the Platform (collectively, “your Organization”), under a services agreement executed between your Organization and Hip Mobility. Please note that your Organization is an independent data controller of the personal data that may be collected or otherwise processed in connection with your use of the Platform. As such, your Organization will receive access to said personal data, as described in this Privacy Policy, and may use it for its purposes, and in accordance with its own independent practices. For further queries, please review the privacy policies of your Organization associated with the Platform, as applicable. If, in the context of using the Platform, you have reached out to your Organization and you have not received a reply, you may approach Hip Mobility, and we will make commercially reasonable efforts to assist you. Please note that your Organization will have the right to enforce the terms of this Privacy Policy as a third party beneficiary of this Privacy Policy. BY DOWNLOADING, ACCESSING AND/OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT THE PERSONAL INFORMATION COLLECTED, USED, PRODUCED OR OTHERWISE PROCESSED IN CONNECTION WITH YOUR USE OF THE PLATFORM, MAY BE MONITORED AND BECOME AVAILABLE TO YOUR ORGANIZATION, AND MAY BE USED BY YOU ORGANIZATION, AT ITS DISCRETION. IF YOU DO NOT AGREE TO ANY TERM PROVIDED HEREIN, PLEASE CONTACT YOUR ORGANIZATION AND CEASE ANY ACCESS OR USE OF THE PLATFORM. 1.Your Consent (PLEASE READ CAREFULLY!) BY REGISTERING, ENTERING, ACCESSING OR USING THE PLATFORM AND/OR ACCESSING OR USING THE SITE, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY (THE “PRIVACY POLICY”), INCLUDING TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (AS DEFINED BELOW). IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT ACCESS OR USE THE PLATFORM OR THE SITE AND YOU SHOULD NOT PROVIDE US WITH ANY PERSONAL INFORMATION. IN JURISDICTIONS WHERE THIS IS NECESSARY, YOU HEREBY CONSENT TO THE COLLECTION, PROCESSING, TRANSFER AND USE OF YOUR PERSONAL INFORMATION. YOU ALSO ACKNOWLEDGE AND CONFIRM THAT YOU ARE NOT REQUIRED TO PROVIDE US WITH YOUR PERSONAL INFORMATION AND THAT SUCH INFORMATION IS VOLUNTARILY PROVIDED TO US. 2.Which information we may collect on our Users? We may collect two types of data and information from our Users: 2.1. Non-personal Information. The first type is non-identifiable and anonymous information. Non-personal Information, which is being gathered, consists of technical information and behavioral information that does not pertain to a specific individual (“Non-Personal Information”). When you use the Platform and/or Site, like most platforms, we passively collect certain Non-Personal Information from your devices, including: (i) technical information such as the type and version of your device and its operating system, the type of browser, screen resolution, device browser and keyboard language, Wi-Fi connectivity, the type and name of your device and/or browser, etc.; and (ii) behavioral information which may include the User’s click-stream on the Platform, the activities of the User on the Platform and Site and additional information of a similar nature (collectively, “Technical and Behavioral Information”). Please note that we or our third-party service providers will collect such Technical and Behavioral Information by using certain tracking technologies, such as cookies, as further detailed below. 2.2. Personal Information. The other type of information we collect is individually identifiable information. To put it simply, this information identifies an individual or is of a private and/or sensitive nature, such as your contact information (“Personal Information”), including: 2.2.1. Personal Information which is provided consciously and voluntarily: Account: Personal Information is collected from the details the Users provide as part of the registration to the Platform and creating, modifying or logging into their Account. Such Personal Information may include your name, email address, phone number, payment information, pick up and drop off locations, and any other information which you may voluntarily provide to us. Information derived from your use of the Platform and/or Site: when you use the Platform and/or Site, we are aware of your actions and interactions within our Services and may retain such information. For example: when you make a Reservation for a Ride via the App, we record such transactions and maintain related information, such as location, length, costs, etc. Please note that such information may also be used to derive certain information about you, such as your consumption habits and financial status. Communications with Hip Mobility: Personal Information is collected from the details that Users may provide as part of any communications with Hip Mobility, by any means, including via the Platform, chat, e-mail, telephone, or otherwise. Such Personal Information may include your name, address, telephone number, email address, and any other information which you may voluntarily provide to us. Mailing list: You may voluntarily provide us with your contact details in order to subscribe to our newsletter and to receive commercial materials from Hip Mobility and our partners. Payments: Certain fees may be charged for, or through, our Services via the Platform, and you will have the option to use certain Online Payment Processors which will require you to fill out a billing form wherein you will be required to provide to such Online Payment Processors certain Personal Information (such as, a credit card number and other related billing information). We will not store such information on our servers. We only keep token information such Online Payment Processors provide us with (and where applicable, the last four digits of your credit card number), and such information is strictly secured. Promotions and Co-Branded Services. We or our advertisers and other business partners may conduct or sponsor special contests, sweepstakes, and other promotions (“Promotion”) that users may enter, register for or otherwise participate in through the Platform/Site. Certain of these Promotions may be co-branded with one of our advertisers, business partners, charities, sponsors or other third parties (“Third-Party Partners”). Such co-branded services will identify the Third-Party Partner. In these instances, the Third-Party Partner may collect your Personal Information directly on its website or another online service may collect your Personal Information and share it with us and/or the Third-Party Partner. If you enter a Promotion, your Personal Information may be disclosed to Third-Party Partners or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and publication of a list of winners, as required by law or permitted by the Promotion’s rules. 2.2.2. Personal Information collected via technology: Identifiers: during your use of the Platform and/or Site, we will access, collect, process, monitor and/or remotely store online identifiers, such as Internet Protocol (IP) address, AD-ID or other unique identifiers, for the purpose of providing you with targeted advertising, security purposes and for statistical and metric purposes. In addition, when using the Platform and/or Site, our authorized third-party service providers may collect your advertising identifiers, as further detailed below. Geolocation data: The User experience is enhanced by certain features that require sharing precise or approximate location data from Users' mobile devices, such as showing a vehicle’s real-time location in relation to the User. We only use such data where Users have granted us permission to do so through the permission system used by their mobile device. We collect this data when the App is running in the foreground (app open and on-screen) or background (app open but not on-screen) of the Users' mobile device. In addition, while using the Platform and/or Site we will access, collect, process, monitor and/or remotely store "geolocation data", including through the collection of IP addresses and other similar information to determine your general location for analytics and security purposes. Technical and Behavioral Information: to the extent that the Technical and Behavioral Information detailed above under Section ‎1 will be linked to or associated with a specific individual then such information will be considered as Personal Information. 2.2.3. Information from other sources: We also obtain information from other sources, which may include, but not limited to, Hip Mobility's third party transportation services providers (“Third Party Transportation Providers”), which is necessary to provide you with our Services. Information You Provide About a Third Party. If you use our referral program to tell a friend, relative or someone you know about our service (“Referred Person”), we will ask you to provide the Referred Person’s name and email address. We will automatically send the Referred Person an email inviting them to try our service. We may also send a follow-up email or e-mails, at our discretion. If a Referred Person no longer wants to receive communications from us, they can email privacy@hqtravel.com with their request and we will discontinue further communications. Data Provided by your organization. Your Organization may share with us certain personal data, as necessary to provide the Services, including as is necessary to generate a price quote, plan and/or carry out transportation Services. This data may include without limitation: employee home address and/or zip code, employee name, business email address and employee ID number. The scope, categories and types of information provided to us by your Organization is determined exclusively by your Organization and is subject to your Organization's policies and your agreements with your Organization. For additional information, please refer to your Organization's applicable privacy policies and notices. 2.3. Please note: We may cross-reference Personal Information with other Personal Information we have about you and any Non-personal Information connected or linked to or associated with any Personal Information shall be deemed as Personal Information as long as such connection, linkage or association exists. We may use third-party tracking services and usage logs, to track and analyze data from Users of the Platform for purposes of security and fraud prevention. We also use cookies and other tracking technologies to gather information regarding your use of the Platform and/or Site and the information for which you searched and accessed. 3. How Do We Collect Information about Our Users? There are a few main methods that we use in order to collect information: 3.1. We collect information through your entry and use of the Platform and/or Site. In other words, when you are using the Platform or Site, we are aware of it and may gather, collect and store the information relating to such usage. For example, when you use the Platform, we gather your Technical and Behavioral Information. 3.2. We collect information which you decide to provide us with voluntarily. For example, we collect Personal Information when you register to the Platform. 3.3. We collect information from other sources. For example, when you use the Services, we collect Personal Information from your Organization and from Third Party Transportation Providers. We may gather, collect and store such information either independently or through the help of our authorized third-party service providers as detailed below. 4. What are the Purposes of the Collection of Information? 4.1. Non-personal Information is collected in order to: Provide you with our Services; Create statistics, for research purposes and for customization and improvement of our Platform and/or Site; Enhance the User's experience while using the Platform and/or Site; and Keep the Platform and Site safe and secured and for prevention of fraud. 4.2. Personal Information is collected in order to: To provide our Services, Platform and Site, including transportation service provided by Third Party Transportation Providers, and to enable the operation of the Platform and constant improvement of the Site and Platform; Enable communication and the services from third party vendors, such as Third-Party Transportation Providers, via the Platform and/or App; Carry our obligations arising from any agreement entered into between Hip Mobility and your Organization. Please note that such obligation includes full disclosure of any Personal Information collected and/or processed via the Platform to your Organization; Respond to your inquiries, requests, comments, and suggestions; Create and update Users' Accounts; Ensure that the content on the Platform and/or Site is presented in an optimal way for you and for your device (e.g., tablet, mobile phone); Provide support and technical assistance; Personalize your experience on the Platform and/or Site; Track and record relevant Service information, such as Users' boarding status, booked vehicle capacity, real-time vehicle capacity; Facilitate payments for the Services, including transportation service provided by Third Party Transportation Providers; Enable our third-party advertising service providers to present you with Hip Mobility's advertisements on websites across the Internet and across devices. You may opt-out from such advertising activities by following the directions detailed below; Provide Users with receipts; inform Users of changes to our Terms, Services, or policies; or send other communications that aren’t for the purpose of marketing the Services or products of Hip Mobility or its partners. Send you by email, SMS, phone, through web-browser notification or through the post updates, notices, announcements, and additional information related to Hip Mobility and Hip Mobility's products and services; Conduct internal operations, including troubleshooting, data analysis, testing, research and statistical purposes; Email tracking – we may use tracking technology within the email we may send you in order to improve interactions with you and to better understand whether our emails were opened and read, and such tracking may include capturing the time and date in which you opened our email messages and the type of device you use to open such emails; Keep the Platform and Site safe and secured and for prevention of fraud and crime; Comply with our legal obligations and in order to be able to protect our rights and legitimate interests, including in order to improve the Platform and/or Site; and Maintain our data processing records and general administrative purposes. Note to our Users in the UK and in the EU In order for Hip Mobility to process your Personal Information, as detailed herein, such processing must be justified by a "basis" for processing. Please note that the Personal Information processing activities detailed herein may be justified on the basis that: the processing is based on your consent - where you provide us with your consent to process your Personal Information for one or more specific purposes, including where you provided your Organization with consent to a specific type of data processing purpose. For instance, before we contact you for electronic marketing purposes, you will be asked to consent to our processing of your Personal Information for this purpose. If you choose not to provide your consent for such processing activities, or if you decide later on to revoke your consent, this will affect our ability to provide you with the affected Services; the processing is necessary for performance of a contract – for the most part, your Personal Information will be provided to us to provide you the Services offered via our Platform in accordance with our terms of use or to receive certain third party services via the App. We may also process your Personal Information where the processing is necessary for the performance of a contract between you or us and your Organization and/or Third Party Transportation Providers. As such, we rely on this basis for processing activities that are required in order to enable you to use the Platform and/or App, to provide our Services, including transportation service provided by Third Party Transportation Providers and to let you know of changes to our terms of use and privacy policy; the processing is necessary to comply with a legal obligation - we may process your Personal Information for disclosure of information to authorities and to comply with our legal obligations (e.g., paying taxes); and the processing is in our legitimate commercial interests - subject to your interests and fundamental rights, under our legitimate interest in marketing our products and services via the Platform and offering the public comfortable and safe access to our Platform, we shall perform the Personal Information processing activities described herein, such as the processing of your Personal Information in order to personalize the Platform, assisting us to prevent crime and fraud, manage our internal operations, gathering statistics and for marketing purposes. Where we rely on legitimate interests as a lawful basis, we carry out a balancing test to ensure that your interests, rights and freedoms do not override our legitimate interests. If you have any question or require any clarifications regarding the basis for processing your Personal Information, please refer to your Organization. Note to non-UK/EU Users: BY ENTERING, CONNECTING TO, ACCESSING OR USING THE PLATFORM AND/OR APP, YOU CONSENT TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION AS SPECIFIED HEREIN. 5. Cookies When you access or use the Platform and/or Site, we and/or our third party service providers may use industry-wide technologies such as cookies, web beacons, pixels, clear gifs and other similar tools (or other similar technologies) (collectively, "Cookies") which may enable us, amongst others, to recognize your device from those of other Users of the Platform, to improve the Platform's performance, to deliver a better and more personalized service according to our Users' individual interests and the device or browser used, to track Users' use of the Platform, to gather information about the Users' approximate geographic location (e.g. city), to prevent fraud and/or abuse, to estimate our audience size and usage pattern and perform other analytics, to develop our Platform and to serve targeted advertisements. Cookies may locally store certain Technical and Behavioral information and other Personal Information on your device and we and/or our authorized third party service providers may access such information for the purposes detailed under this Privacy Policy. We and/or our authorized third party service providers may use both session Cookies (which expire once you close the web-browser) and persistent Cookies (which stay on the User’s device until he/she deletes them). When you visit the Platform and/or Site, we may deploy the following Cookies which are essential to the Platform and/or Site’s proper functioning: More about cookies: Most devices and browsers will allow you to erase Cookies from your device’s hard drive, block acceptance of Cookies, or receive a warning before a Cookie is stored on your device. However, if you block or erase Cookies, your experience of the Platform may be limited. For detailed instructions regarding the blocking of Cookies, please refer to your browser's 'help', 'tool' or 'edit' sections or see http://www.allaboutcookies.org/manage-cookies/. Below are links to instructions regarding the blocking of Cookies on commonly used web-browsers: Chrome, Internet Explorer and Microsoft Edge, Mozilla Firefox and Safari. It is possible to opt-out of having your browsing activity within the Platform recorded by performance cookies. Please note that we use Google Analytics as our service provider in order to track Users' activities on the Platform, including by use such services' persistent cookies. Google provides a browser-add on which allows users to opt-out of Google Analytics across all websites, which can be downloaded here: https://tools.google.com/dlpage/gaoptout. You can opt out of receiving interest-based advertising on your device by visiting the following sites: www.aboutads.info/choices/, www.networkadvertising.org/choices/, and preferences-mgr.truste.com/. If you wish to opt out of receiving interest-based advertising on your mobile device, please see the advertising preferences information on support.apple.com for iOS devices or support.google.com for Android devices. 6. Sharing Information with Third Parties Hip Mobility respects your privacy and will not disclose, share, rent, or sell your Personal Information to any third party, other than as permitted under this Privacy Policy. In addition to using the information collected by us for the purposes described under Section ‎4 above, we may also share your information in the following cases: Hip Mobility Personnel: Personal Information that we collect and process may be transferred to or accessed by personnel of Hip Mobility for the sole purpose of enabling the operation of the Platform, Site and the Services and to contact you. Please note that all Hip Mobility personnel that will have access to your Personal Information are under an obligation of strict confidentiality with respect to such Personal Information. You Organization: All information that Hip Mobility shall collect from you and process through your use of the Platform is fully disclosed to your Organization which is an independent controller of such information, and may use your Personal Information for its own independent purposes including for tax and payroll purposes. Third Party Transportation Providers: we may share your Personal Information as necessary for fulfilling your interactions and instruction made via the Platform. For example, when you communicate with a Third Party Transportation Provider via the Platform, or when you make a reservation for a ride via the Platform, we shall disclose to the relevant Third Party Transportation Provider the Personal Information required for such purpose. Please note that the processing and handling of Personal Information by such Third Party Transportation Providers is subject to their own privacy policies and Hip Mobility does not assume any liability for any such third party’s processing of your Personal Information. Marketing: We do not rent, sell, or share Personal Information about you with other people or non affiliated companies for their direct marketing purposes, unless we have your permission. We may share or allow access to data collected through tracking technologies to serve you personalized advertising content that may be relevant to your interests. Service Providers: Note, that we collect, hold and/or manage Personal Information through Hip Mobility’s authorized third parties vendors of certain products or services (such as, cloud services) (including, as applicable, their affiliates) solely and limited to providing us with such requested services, and not for any other purposes. Such vendors may be located in a country that does not have the same data protection laws as your jurisdiction. For more information regarding our Service Providers, please refer to Section ‎11 below. In addition, we may share Personal Information in the following cases: (a) to satisfy any applicable law, regulation, legal process, subpoena or governmental request; (b) to enforce this Privacy Policy and/or the Platform Terms of Use, including investigation of potential violations thereof, and to defend against any claims or demands asserted against us by you or on your behalf; (c) to detect, prevent, or otherwise address fraud, security or technical issues; (d) to respond to claims that contact information (e.g. name, e-mail address, etc.) of a third-party has been posted or transmitted without their consent or as a form of harassment; € to protect the rights, property, or personal safety of Hip Mobility, its Users or the general public; (f) by virtue of undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of the assets of Hip Mobility, so long as such acquirer maintains the same privacy terms hereunder; or (g) pursuant to your explicit approval prior to the disclosure. For avoidance of doubt, Hip Mobility may use Non-personal Information and transfer and disclose it to third parties at its discretion, including without limitation for statistical, analytical and research purposes and for customization, developing and improvement of the Platform. 7. Your Rights Hip Mobility acknowledges that under certain circumstances you may have the right to access and to request an amendment or deletion of the Personal Information we collect and process about you. If you wish to access or to correct, amend, or delete Personal Information, please send us an email to: [privacy@hqtravel.com] or use the appropriate functionality in the Platform and we will enable you to fulfill such rights, to the extent it is required under applicable laws. You will also be required to contact your Organization to ensure that you Organization exercised your rights with respect to the Personal Information that it processes. If your Organization requests that Hip Mobility will remove Personal Information, Hip Mobility will respond within a reasonable timeframe, but in any event no later than permitted by applicable law. Note to our Users in the UK and the EU We hereby inform you of the following rights (by virtue of UK/EU law), in respect of your Personal Information: Right to access: you may have the right to request a review of your Personal Information held by Hip Mobility. We may refuse to comply with your access request if the request is manifestly unfounded, excessive or repetitive in nature. Right to rectification: if the Personal Information processed by Hip Mobility is incorrect, incomplete or not processed in compliance with applicable law or this Privacy Policy, you may have the right to have your Personal Information rectified. Right to erasure: under certain conditions, you may be entitled to require that Hip Mobility will delete or "block" your Personal Information (e.g., if the continued processing of those data is not justified). Right to portability: you may have the right to transfer your Personal Information between data controllers (i.e., to transfer your Personal Information to another entity). The right to data portability only applies where your Personal Information is processed by us with your consent or for the performance of a contract and when processing is carried out by automated means. Right to object to or withdraw consent: where that lawful basis for processing your Personal Information is either "public interest" or "legitimate interests", those lawful bases are not absolute, and you may have a right to object to such processing. Where you object on grounds of legitimate interest, we shall no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims. If the processing of your Personal Information is based on your consent, you have the right to withdraw your consent to such processing at any time. The right to restrict processing – under certain circumstances, you may have the right to object to the processing of your Personal Information due to your particular situation. Right to lodge a complaint: you have the right to lodge a complaint before the relevant data protection authority or supervisory authority of your jurisdiction. The Information Commissioner’s Office is the UK’s supervisory authority, and can be contacted at https://ico.org.uk/global/contact-us/. Details regarding Data Protection Authorities in different EU Member States may be found here: https://edpb.europa.eu/about-edpb/about-edpb/members_en. 8. Choices and transparency Hip Mobility enables Users to access and control certain data that it collects via the App and the site, including without limitation, through in-app settings and device permissions. 8.1. Device permissions Most mobile device platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without the device owner’s permission, and these platforms have different methods for how that permission can be obtained. iOS devices notify Users the first time the App requests permission to access certain types of data and gives Users the option to grant or refuse permission. Android devices notify Users of the permissions that the App seeks before their first use of the App, and use of the App constitutes a grant of such permission. Location data. We request permission for our App’s collection of precise location from a User’s device (whether their own device or otherwise) per the permission system used by their mobile operating system. If Users initially permit the collection of this data, they can later disable it by changing the location settings on their mobile device. However, disabling collection of precise location from their device will not limit our ability to derive an approximate location from their IP address to personalize the content of the Platform and App. Please note that the permissions requested by the App include permission to collect Users’ location data for the purposes described above. This permission enables Hip Mobility to collect this data when the App is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device. You may take the following steps to disable the App’s ability to collect precise location data: On iOS: Settings → Privacy → Location Services →SummitGround by HQ. → choose Never. On Android: Settings → Apps → Permission manager → Location → SummitGround by HQ → choose Deny. On Android Lollipop (5.1) and earlier: Settings → Location → toggle Off. Account Notifications and updates: Hip Mobility provides Users with notifications and updates related to activity on their Account and booked loads. These notifications are a necessary part of using the App and cannot be disabled. Deactivation of location services, may inhibit the ability of the Services to function properly. Push Notifications: potential loads and news Users may enable Hip Mobility to send push notifications about potential loads and news from Hip Mobility. Push notifications may be enabled or disabled through Settings on iOS or Android. 9. Minors The Platform and Site are intended for Users over the age of eighteen (18). Therefore, Hip Mobility does not intend and does not knowingly collect any Personal Information from children under the age of eighteen (18). We reserve the right to request proof of age at any stage so that we can verify that minors under this age are not using the Platform. If we learn that we collected Personal Information from minors under the age of eighteen (18) we will delete that information as quickly as possible. Please contact Hip Mobility at [privacy@hqtravel.com] if you have reasons to suspect that Hip Mobility collected Personal Information from minors under the age of eighteen (18) and we will delete that information as quickly as possible. 10. Security We take reasonable measures to maintain the security and integrity of our Platform and Site and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures. Your Personal Information is hosted on third parties’ servers, which provide advanced strict security standards (both physical and logical). Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use will never occur. Hip Mobility will comply with applicable law in the event of any breach of the security, confidentiality, or integrity of your Personal Information and will inform you of such breach to the extent so required by applicable law. TO THE EXTENT THAT HIP MOBILITY IMPLEMENTED THE REQUIRED SECURITY MEASURES UNDER APPLICABLE LAW, HIP MOBILITY SHALL NOT BE RESPONSIBLE OR LIABLE FOR UNAUTHORIZED ACCESS, HACKING, OR OTHER SECURITY INTRUSIONS OR FAILURE TO STORE OR THE THEFT, DELETION, CORRUPTION, DESTRUCTION, DAMAGE, OR LOSS OF ANY DATA OR INFORMATION.     11. Third Party Service Providers While using the Platform and/or Site we may be using third party service providers, who may collect, store and/or process your Personal Information, as detailed in this Privacy Policy. Note, that we collect, hold and/or manage your Personal Information through Hip Mobility’s authorized third party vendors of certain products or services (such as hosting cloud services) (including, as applicable, their affiliates) solely and limited to providing us with such requested services, and not for any other purposes. Such vendors may be located in a country that does not have the same data protection laws as your jurisdiction. Such third parties service providers may include without limitation the following service providers: Hosting Cloud Services, such as Google Cloud and Amazon Web Services. Payment Services, such as Stripe. Transportation providers, such as Lyft, Curb, Gett, Bolt and Blacklane. Communication Services, such as Twilio. Analytics Services, such as Google Analytics. 12. Links to Third Party Websites Certain links provided in the Platform and/or Site permit Users to leave our Platform and/or Site and enter non-Hip Mobility sites or services. Those linked sites and services are provided solely as a convenience to you. Those linked sites and services are not under the control of Hip Mobility and it is not responsible for the availability of such external sites or services, and does not endorse and is not responsible or liable for any content advertising, products, services or other information on or available from such linked sites and services or any link contained in a linked site or service. Hip Mobility reserves the right to terminate any link at any time. You further acknowledge and agree that Hip Mobility shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such linked sites or resource. Most of such linked sites and services provide legal documents, including terms of use and privacy policy, governing the use thereof. It is always advisable to read such documents carefully before using those sites and services, inter alia, in order to know what kind of information about you is being collected. 13. International Data Transfer The information collected from you by Hip Mobility, as detailed in this Privacy Policy, may, in whole or in part, be transferred to, and stored by Hip Mobility and/or its service providers on servers and by staff which may be located in countries outside of your jurisdiction and in countries that are not considered to offer an adequate level of protection under your local laws. Hip Mobility is committed to protecting your Personal Information and will take appropriate steps to ensure that your Personal Information is processed and stored securely and in accordance with applicable privacy laws, as detailed in this Privacy Policy. Such steps may include, but not limited to, putting in place data transfer agreements and ensuring our third-party service providers comply with Hip Mobility's data transfer protection measures. Note to non-UK/EU based Users BY SUBMITTING YOUR PERSONAL INFORMATION TO HIP MOBILITY, YOU ACKNOWLEDGE, AND AGREE, IN JURISDICTION WHERE SUCH CONSENT IS REQUIRED, TO SUCH TRANSFER, STORING AND/OR PROCESSING OF PERSONAL INFORMATION. Note to our Users in the UK/EU: If you are located in the UK/EU, you have a right to request further information regarding the data transfer mechanisms used by us with respect to data transfers to third countries. In order to keep your Personal Information safe, we apply strict safeguards when transferring it outside of the UK/EU, which may include the following: Transferring your personal information to countries approved by the ICO/DPA as having adequate data protection laws, such as Israel; and Entering into standard contractual clauses, that have been approved by the ICO/DPA and which provide an adequate level of high-quality protection, with the recipients of your Personal Information. 14. Direct Marketing To the extent permitted under applicable law, you hereby agree that we may use your contact details you provided us with (including, without limitation, e-mail address and phone number) for the purpose of providing you commercial and/or non-commercial materials related to our current and/or future activities and/or products. You may withdraw your consent by sending a written notice to the following e-mail address: privacy@hqtravel.com  or alternatively follow the instructions for removing yourself from the mailing list which are available in the message transmitted to you. 15. Data Retention Hip Mobility will retain your Personal Information for as long as your Account to use the Platform is active and if longer, as long as required by applicable law, for archiving purposes, to defend against potential legal claims and to comply without legal obligations. Personal Information which is no longer required for the purpose for which it was initially collected will be deleted unless we have a valid justification to retain it which is permitted under applicable law, such as to resolve disputes or comply with our legal obligations. Notwithstanding, Hip Mobility will retain the Personal Information that your Organization has instructed us to process for it for as long as needed to provide Hip Mobility's services to your Organization, and in accordance with the contractual terms stipulated between Hip Mobility and your Organization. Your Organization can at any time instruct us to delete such Personal Information. 16. Changes to the Privacy Policy Hip Mobility reserves the right to change, modify, add or remove portions of this Privacy Policy at any time, so please re-visit this page frequently to check for any changes. In case of any material change, we will make reasonable efforts to post a clear notice on the Platform or we will send you an e-mail regarding such changes to the e-mail address that you may have provided us with. Such material changes will take effect seven (7) days after such notice was provided on our Platform or sent to you via e-mail, whichever is the earlier. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” and your continued use of the Platform on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice. 17. Got any Questions? If you have any questions (or comments) concerning this Privacy Policy, please send us an email to the following address: privacy@hqtravel.com, and we will make an effort to reply within a reasonable timeframe. #### General Terms & Conditions THESE SERVICES TERMS AND CONDITIONS (THE “AGREEMENT”) ARE A LEGAL AGREEMENT BETWEEN YOU, THE INDIVIDUAL OR ORGANIZATION THAT SIGNED UP TO OUR PLATFORM (THE “CUSTOMER”) AND (A) IF YOU ARE ESTABLISHED IN THE UNITED STATES OR IN ANY JURISDICTION OUTSIDE THE UNITED KINGDOM: SUMMITQWEST GROUND INC., WITH REGISTERED ADDRESS DAYTON, MONTGOMERY, OH 45475-1735, PO BOX 751735, USA; OR (B) IF YOU ARE ESTABLISHED IN THE UNITED KINGDOM: SUMMITQWEST GROUND LIMITED, WITH REGISTERED ADDRESS 1 BRASSEY ROAD, OLD POTTS WAY, SHREWSBURY, SHROPSHIRE, UNITED KINGDOM, SY3 7FA (THE “COMPANY”, AS APPLICABLE). THE COMPANY AND THE CUSTOMER SHALL EACH BE REFERRED AS A “PARTY” AND TOGETHER, THE “PARTIES”. BY OPENING AN ACCOUNT (AS DEFINED BELOW), SIGNING UP TO THE PLATFORM, EXECUTING THIS AGREEMENT, OR OTHERWISE BY OPERATING, ACCESSING OR USING THE PLATFORM (AS DEFINED BELOW): (I) YOU WARRANT THAT YOU ARE DULY AUTHORIZED TO ACCEPT THIS AGREEMENT ON BEHALF OF YOUR ORGANIZATION (I.E., THE CUSTOMER); AND (II) YOU AND THE CUSTOMER EXPRESSLY AND EXPLICITLY ACCEPT THIS AGREEMENT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. WHEREAS the Company is part of a group of companies that develop and are proprietors of an online software transportation management platform, which is comprised of a mobile application (“Mobile App”) and a web application that is offered on a software-as-a-service (SaaS) basis (“Web Interface”). The Mobile App and Web Interface, including any software code, dashboard, algorithms, utility, application programming interfaces, tools, reports and analytics capabilities and any service provided via the Mobile App and/or Web Interface (the “Services”) shall be collectively referred to herein as the “Platform”; and WHEREAS the Customer wishes to allow its Permitted Users (such as employees, as further defined below), to download, access and use the Mobile App, and to access the Web Interface, for its internal business needs, and the Company agrees to grant the Customer and its Permitted Users the right to download, access and use the Mobile App and access and use the Web Interface, all subject to the terms of this Agreement. NOW, THEREFORE, the Parties desire to set forth herein their agreements with respect thereto and agree as follows: 1. The Platform. 1.1 Account. In order to access and use the Platform, the Customer must open an account through the Company’s website at www.hqtravel.com (the “Site”) and provide certain information to the Company. The Customer may authorize any person (such as an employee) to use the Platform in connection with the Customer’s account (“Permitted User(s)”), and additional Platform accounts will be opened (provided that the email address used the open the account is of the same domain name as that of the Customer) for each Permitted User. The Customer and each Permitted User’s account on the Platform shall hereinafter be referred to as an “Account”. The Customer is and shall remain fully liable for each Permitted User’s use of the Platform and their Account. The Company may, from time to time and at its sole discretion, impose terms, conditions and limitations on use of the Platform, including by way of different subscription plans, and including limitations on the number of Permitted Users which may use the Platform in connection with the Customer’s Account, in each case as expressly specified on our Site. Such additional terms, conditions and  limitations are hereby incorporated herein by reference. The Customer hereby acknowledges and agrees: (i) to keep Account login details and passwords secured at all times, and otherwise comply with the terms of this Agreement; (ii) to remain solely responsible and liable for the activity that occurs in any Account and for any breach of this Agreement and/or Vendor Terms (as defined below) by a Permitted User or otherwise; (iii) to provide full and accurate Account information, and update the Company immediately upon any change thereto; and (iv) to promptly notify Company in writing if Customer becomes aware of any unauthorized access or use of the Account or the Platform. Neither the Customer nor any Permitted User may assign or transfer their rights or delegate their duties under any Account without the prior written consent of the Company. The Company cannot and will not be liable for any loss or damage arising from any failure of the Company or any Permitted User to safeguard their mobile device and/or their Account credentials. Cancelling any Account will cause the loss of certain information included in the Account and/or the capacity of the Account, and the Company does not accept any liability for such loss. 1.2 License. Subject to the terms of this Agreement, the Company hereby grants to Customer a limited, non-exclusive, non-sublicensable, non-transferable and revocable (in accordance with the terms of this Agreement) right to: (a) allow Permitted Users (as defined below) to download, access and use the Mobile App, for the purposes of ordering Transportation Services (as defined below) and other services which may be made available via the Mobile App, in each case solely in connection with the Customer’s use of the Platform and subject to each Permitted User’s acceptance and compliance with the TOU (as defined below); and (b) access and use the Web Interface, on a Software-as-a-Service (SaaS) basis, for the Customer’s internal business purposes, including the ordering of Transportation Services (as defined below). The term "Platform" shall include the Mobile App, the Web Interface and any webapp, application programing interface (API), documentation, content, object code, results of the Services, GUI and updates, upgrades or new versions thereof. It is hereby clarified that the Company reserves the right to add, remove and update features and functionality of the Platform at any time and at its sole discretion. 1.3 Terms and Privacy Notice. In order to use the Mobile App and/or book Transportation Services via the Platform, each Permitted User must accept and agree to the Platform’s Term of Use and Privacy Policy (collectively, the “TOU”), as in effect from time to time, and which terms are incorporated herein by reference and form an integral part of this Agreement. Any booking of Transportation Services by a Permitted User is subject to the relevant terms of the TOU. In order to use the Platform, Permitted Users may be required to provide certain personally identifiable information, in accordance with the privacy notice which forms part of the TOU and acceptance of said privacy notice is a precondition for any Permitted User’s use of the Mobile App. 1.4 The Mobile App. The Company does not represent or warrant that the Mobile App will be supported by all devices and operating systems and the Company disclaims any responsibility and liability, and the Customer disclaims any right to claim, in this regard. The Company is responsible for ensuring that all Permitted Users comply at all times with the terms of the TOU, shall be fully liable for breach of the TOU by any Permitted User, and shall fully indemnify the Company for any damages that the Company may incur as a result of a Permitted User’s violation of the TOU. If any Permitted User’s employment by or engagement with the Customer is terminated, the Customer shall be solely responsible for notifying the Company of the same (including removing the Permitted User’s privileges to access the Mobile App via the Web Interface), and ensuring that the Permitted User uninstalls the Mobile App from their mobile device, and the Company shall not be liable for any charges incurred by the Customer hereunder, including with respect to Transportation Services, following termination of the Permitted User’s engagement or employment by the Company, for any reason. 1.5 Use by Affiliates. If the Customer allows Customer's Affiliate to access and use the Platform, Customer shall: (i) provide each such Affiliate with a copy of this Agreement; (ii) ensure that each such Affiliate complies with the terms and conditions therein; and (iii) be responsible for any breach of these terms and conditions by any such Affiliate. “Affiliate” means any entity that Controls, is Controlled by, or is under common Control with you, where “Control” means ownership, directly or indirectly, of 50% or more of the voting interest. 1.6 Updates. The Company is not obliged to provide the Customer with any update, upgrade, new version and/or additional features of the Platform that may be released by the Company during the Term and such may be subject to additional fees. For the avoidance of doubt, the provisions of this Agreement shall apply to any such update, upgrade, new version and/or additional features of the Platform. 1.7 Services. Unless explicitly stated herein, the Company is under no obligation to provide support, professional services, training, maintenance, modifications or customizations of the Platform under this Agreement. 1.8 Links to Third Party Sites and Services. Certain links provided within the Platform permit its users to leave the Platform and enter third party sites, apps and/or services. Those linked sites, apps and services are provided solely as a convenience, they are not under the control of the Company and the Company is not responsible for the availability of such external sites, apps and services, and does not endorse and is not responsible or liable for any content or services contained therein, nor for their privacy practices and/or any other practices. Access to, use of and reliance upon any such sites, apps, services and content and dealings with such third parties are at the Customer/Permitted User’s sole risk and expense. 1.9 Interactive Areas. The Platform may contain areas in which Permitted Users may share information, chat, send messages and post reviews (“Interactive Areas”). The Customer and Permitted Users are solely responsible for their use of such Interactive Areas. The Company is not liable for any statements, representations or content provided in the Interactive Areas. 2. Transportation Services. 2.1 Nature of the Platform. The Platform is intended, amongst others, for allowing the Customer and its Permitted Users to order/schedule transportation services from third party vendors, such as Curb and Lyft (collectively, “Transportation Services” and “Vendor(s)”, respectively). Neither the Company, nor any of its affiliates, provide such Transportation Services, in any capacity, and any and all Transportation Services ordered/consumed by the Customer and/or by any Permitted User are subject to the terms and conditions of the Vendor of the relevant Transportation Services (“Vendor Terms”), which apply only between the Vendor and the Customer and/or any Permitted User. The Company may change, from time to time, the Vendors and/or Transportation Services available via the Platform, at any time and at its sole discretion, without notice to Customer and/or any Permitted User. 2.2 Charges. Charges for any Transportation Services (“Transportation Services Fees”) are determined by the Company, on a case-by-case basis, subject to fees and prices charged by Vendors (which are determined at their sole discretion and in accordance with the Vendor Terms). It is hereby clarified that the Transportation Services Fees includes certain fees charged by the Company at its discretion, in addition to the Vendor fees. Vendors and/or the Company may change the Transportation Services Fees at any time and at their sole discretion. Additional optional charges, such as those related to additional stops, tips, baggage charges, etc. will be added to the Transportation Services Fees. The Customer is solely responsible for maintaining its own independent policy with respect to charges that Permitted Users are permitted to incur via the Platform (e.g., if Permitted Users are allowed to add tips to their ordered Transportation Services Fees), and shall be solely responsible for informing Permitted Users of such policy and enforcing it. The Company is not responsible for any fees incurred by a Permitted User, by way of breach of the Customer’s policy, or otherwise. The Company shall not be liable for any Transportation Services Fees charged by Vendors, including those resulting from fraudulent or other unpermitted activity on the part of a Permitted User's use of their Account, and any dispute with respect thereto shall be resolved between the Customer and the relevant Vendor directly, and without the Company’s involvement. 2.3 Transportation Services Disclaimer. THE COMPANY DOES NOT PROVIDE TRANSPORTATION SERVICES AND IS NOT A TRANSPORTATION CARRIER. ALL TRANSPORTATION SERVICES ARE PROVIDED ON A STRICT “AS-IS” AND “AS-AVAILABLE” BASIS. THE COMPANY DOES NOT ASSESS THE SUITABILITY, LEGALITY, OR ABILITY OF ANY VENDOR, AND CUSTOMER EXPRESSLY WAIVES AND RELEASES, ON ITS AND EACH PERMITTED USER’S BEHALF, THE COMPANY FROM ANY AND ALL LIABILITY, CLAIMS, OR DAMAGES ARISING FROM OR IN ANY WAY RELATED IN ANY MANNER TO THE VENDOR AND/OR THE VENDOR TERMS AND/OR THE TRANSPORTATION SERVICES AND/OR CUSTOMER USE OF THE SERVICE, OR IN ANY WAY RELATED TO THE THIRD PARTIES INTRODUCED TO CUSTOMER BY THE PLATFORM. THE COMPANY DOES NOT ASSUME ANY OF THE RESPONSIBILITIES OR LIABILITY FOR THE TRANSPORTATION SERVICES AND DISCLAIMS ANY AND ALL WARRANTIES, REPRESENTATIONS, COMMITMENTS, OBLIGATIONS AND LIABILITIES WITH RESPECT TO THE TRANSPORTATION SERVICES. ALL WARRANTIES, REPRESENTATIONS, COMMITMENTS, OBLIGATIONS AND LIABILITIES RELATING TO THE TRANSPORTATION SERVICES ARE SET FORTH IN THE RELEVANT VENDOR TERMS, AND APPLY SOLELY BETWEEN THE CUSTOMER AND/OR PERMITTED USER AND THE VENDOR. THE QUALITY OF THE TRANSPORTATION SERVICES SCHEDULED THROUGH THE PLATFORM IS ENTIRELY THE RESPONSIBILITY OF THE VENDOR WHO ULTIMATELY PROVIDES SUCH TRANSPORTATION SERVICES TO CUSTOMER AND/OR PREMITTED USERS. FOR THE AVOIDANCE OF DOUBT, IT IS UP TO THE VENDOR (INCLUDING THE VENDOR’S DRIVERS OR VEHICLE OPERATORS) TO OFFER AND OPERATE THE TRANSPORTATION SERVICES WHICH MAY BE SCHEDULED THROUGH THE PLATFORM. THE COMPANY SOLEY OFFERS INFORMATION AND A PLATFORM TO OBTAIN SUCH TRANSPORTATION SERVICES, BUT DOES NOT AND DOES NOT INTEND TO PROVIDE TRANSPORTATION SERVICES OR ACT IN ANY WAY AS A TRANSPORTATION CARRIER, AND HAS NO RESPONSIBILITY OR LIABILITY FOR ANY TRANSPORTATION SERVICES PROVIDED TO CUSTOMER BY VENDORS. WITHOUT DEROGATING FROM THE GENERALITY OF THE FORGOING, THE CUSTOMER ACKNOWLEDGES THAT COMPANY DOES NOT MONITOR ANY VENDOR’S ON-GOING COMPLIANCE WITH ANY VENDOR TERMS AND/OR ANY LICENSING REQUIREMENTS AND/OR PERMITTING RULES AND REGULATIONS, AND COMPANY WILL NOT BE RESPONSIBLE FOR ANY LIABILITY, CLAIMS, OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO A VENDOR’S FAILURE TO MAINTAIN A CURRENT LICENSE AND/OR PERMIT AND/OR COMPLY WITH ANY APPLICABLE LAW AND/OR THE VENDOR TERMS. THE SOLE RESPONSIBILITY FOR THE DECISIONS THE CUSTOMER OR ANY PERMITTED USER MAKE REGARDING THE TRANSPORTATION SERVICES RESTS SOLELY WITH THE CUSTOMER. . THE COMPANY IS NOT A THIRD PARTY BENEFICIARY OF ANY VENDOR TERMS AND IS NOT RESPONSIBLE FOR ENFORCING THEM IN ANY MANNER. ANY DISPUTE RELATING TO THE TRANSPORTATION SERVICES, MUST BE RESOLVED BETWEEN THE CUSTOMER AND/OR PERMITTED USER, AND THE RELEVANT VENDOR DIRECTLY. THE COMPANY WILL NOT BE A PARTY TO DISPUTES OR NEGOTIATIONS OF DISPUTES BETWEEN CUSTOMER AND ANY VENDORS AND IS NOT OBLIGATED TO TAKE PART IN ANY SUCH DISPUTE AND THE CUSTOMER HEREBY WAIVES ANY CLAIM AGAINST THE COMPANY WITH RESPECT TO ANY DISPUTE ARISING BETWEEN THE COMPANY AND/OR ANY VENDOR, FOR ANY REASON. 2.4 Violations. The Customer acknowledges that Permitted Users may be suspended or banned from use of the Platform due to future or past violations of the Vendor Terms and/or TOU (“Violations”), and that Company shall have no obligation or liability related to a Permitted User that is unable to obtain or maintain an Account due to Violations. In the event that a Permitted User’s Account is suspended or terminated pursuant to the Vendor Terms, such Permitted User’s access to the Platform shall also be suspended. 2.5 Information. The Company will collect certain information from Vendors with respect to the Transportation Services, and such will be presented via the Platform. It is hereby clarified that information relating to Transportation Services scheduled/consumed by any Permitted User will be made available to the Customer, and the Customer shall be exclusively responsible for: (a) obtaining all consents from Permitted Users and other data subjects and providing them with all privacy notices under applicable law; (b) taking all measures to ensure the lawfulness of collection, access, use and processing of such information by the Customer, under applicable laws. Customer agrees to use the information contained within the Account, or any reports provided via the Platform solely for legitimate business purposes. 3. Fees; Payment Terms. 3.1 Transportation Services Fees. Customer must provide the Company with details of a valid payment method (as made available by the Company via the Platform), including: (i) a corporate payment card, (ii) a Customer-issued individual payment card, or (iii) a personal payment card, through which the Transportation Services Fees will be charged. The Transportation Services Fees are charged immediately or shortly after completion of each Transportation Service booked via the Platform (i.e., after each ride). The Customer may provide one payment method for all Transportation Services Fees charged to its Account (i.e., all Transportation Services Fees incurred by all Permitted Users will be charged to the same card) or different payment methods for each Permitted User. All Transportation Services Fees are non-refundable. If any charge of Transportation Services Fees is rejected, or any payment method provided hereunder is invalidated, the Customer and its Permitted Users’ access to the Platform shall be immediately suspended until all Transportation Services Fees are settled and a new valid payment method is provided by the Customer. The Company reserves the right to pursue any and all remedies available to it under applicable law, in the event of any unpaid Transportation Services Fees.  Customer agrees that Customer is responsible for all Transportation Services Fees incurred by Permitted Users via their Account, regardless of whether or not such Transportation Services Fees were authorized by Customer. 3.2 Payment Processors. Payments of Transportation Services Fees will be processed via certain third party online payment service providers (“Online Payment Processors”). The Company may add or change the Online Payment Processors in its sole discretion. The Online Payment Processors enable the Customer and Permitted Users to send payments securely online using a credit card, debit card or bank account. The Company does not control and is not affiliated with such Online Payment Processors. These Online Payment Processors are independent contractors and have no employment or agency relationship with the Company. The Company is not responsible in any way for the actions or performance (or lack thereof) of the Online Payment Processors. The use of the Online Payment Processors is at the Customer and/or Permitted Users’ own risk. 3.3 Payment Terms. Any amount not paid when due shall accrue interest on a daily basis until paid in full at the lesser of: (i) the rate of one and a half percent (1.5%) per month; or (ii) the highest amount permitted by applicable law. All amounts payable under this Agreement are exclusive of all sales, use, value-added, withholding, and other direct or indirect taxes, charges, levies and duties. All taxes, withholdings and duties of any kind payable with respect to Customer’s use of the Platform under this Agreement, other than taxes based on Company's net income, shall be borne and paid by Customer. 4. Prohibited Uses. Except as expressly permitted herein, without the prior written consent of Company, Customer must not, and shall not allow any Permitted User or any other third party to, directly or indirectly: (i) modify, incorporate into or with other software, or create a derivative work of any part of the Platform; (ii) sell, license (or sub-license), lease, assign, transfer, pledge, or share Customer's rights under this Agreement with or to anyone else; (iii) copy, distribute or reproduce the Platform for the benefit of third parties; (iv) disclose the results of any testing or benchmarking of the Platform to any third party, or use such results for Customer's own competing software development activities or use the Platform in order to build or support, and/or assist a third party in building or supporting, products or services which are competitive to Company's business; (v) modify, disassemble, decompile, reverse engineer, revise or enhance the Platform or attempt to discover the Platform’s source code or the underlying ideas or algorithms of the Platform; (vi) use the Platform in a manner that violates or infringes any rights of any third party, including but not limited to, right of privacy, proprietary rights or intellectual property rights of any third parties including without limitation copyright, trademarks, designs, patents and trade secrets; (vii) remove or otherwise modify any of the Company's trademarks, logos, copyrights, notices or other proprietary notices or indicia, if any, fixed, incorporated, included or attached to the Platform nor copy any local agent, documentation or any written materials accompanying the Platform; (ix) use the Platform for any purpose other than for the purpose for which the Platform is designated for or other than in compliance with the terms of this Agreement; (x) circumvent, disable or otherwise interfere with security-related features of the Platform or features that enforce limitations on the use of the Platform; (xi) use any automated means to access the Platform; (xii) integrate the Platform (or any part thereof) into Customer's hardware or systems other than as instructed by the Company; (xiii) ship, transfer, or export the Platform into any country, or make available or use the Platform in any manner, prohibited by applicable laws (including without limitation export control laws, as applicable); (xiv) violate or abuse log-in and/or password protections governing access to the Platform; (xv) allow any third party other than the Permitted Users to use the Platform; (xvi) access, store, distribute, or transmit during the course of its use of the Platform any malicious code (e., software viruses, Trojan horses, worms, malware or other computer instructions, devices, or techniques that erase data or programming, infect, disrupt, damage, disable, or shut down a computer system or any component of such computer system), or unlawful, threatening, obscene or infringing material; and/or (xvii) use the Platform in any other unlawful manner. 5. Customer Data; Analytics Information. 5.1 Customer Data. The operation of the Platform and the provision of the Services require the Company to monitor, analyze and process certain data from the Customer’s Account (the “Customer Data”). As between Company and Customer, the Intellectual Property Rights (as such term is defined below) and all other right, title and interest of any nature in and to the Customer Data shall remain the exclusive property of Customer. The Company shall be considered granted a non-exclusive, sub-licensable (to Company’s affiliates and vendors), royalty-free and fully paid-up license to use the Customer Data for the purpose of operating the Platform. Customer represents and warrants that Customer has the right and has obtained all rights required under any applicable laws (including but not limited to privacy laws) to provide Company the license granted in Section 5.1 to use such Customer Data in accordance with its terms; and (ii) Customer will use the Platform and Services in compliance with any applicable laws, including without limitation privacy protection laws. 5.2 Results. The Platform includes a Web Interface that provides the Customer, inter-alia, with access to reports which are comprised of the results of processing the Customer Data by the Platform ("Output Data"). The Customer is solely and exclusively responsible: (i) for all actions it takes in response to the Output Data; (ii) to thoroughly review the Output Data, check for any alerts or warnings issued by the Platform, address the findings specified in the Output Data, and determine what actions are appropriate in light thereof; and (iii) to carry out such actions as the Customer deems appropriate as a result of the Output Data. The Company is not responsible or liable for the Customer’s use of the Output Data. 5.3 Anonymous Non-identifiable Analytics. The Company may collect, disclose, publish and use in any other manner anonymous information which is derived from the use of the Platform and/or the Customer Data (e., non-identifiable information, aggregated and analytics information that does not identify an individual person) (collectively, "Analytics Information"), in order to provide and improve the Company's Platform, for R&D purposes and for any other legitimate business purpose. The Company is and shall remain the sole owner of the Analytics Information. 6. Ownership. 6.1 The Platform. As between the Parties, the Platform is not for sale and is and shall remain Company’s sole property. All right, title, and interest, including any Intellectual Property Rights evidenced by or embodied in, attached, connected, and/or related to the Platform and/or the Services and any and all derivative works, improvements, enhancements, updates, upgrades and customizations thereof or thereto are and shall remain owned solely by the Company or its licensors. This Agreement does not convey to Customer any interest in or to the Platform but only, as aforesaid, a limited revocable right to use the Platform, in accordance with the terms of this Agreement, and nothing herein constitutes a waiver of the Company’s or its licensor’s Intellectual Property Rights under any law. “Intellectual Property Rights” means: (i) patents and patent applications throughout the world, including all reissues, divisions, continuations, continuations-in-part, extensions, renewals, and re-examinations of any of the foregoing, all whether or not registered or capable of being registered; (ii) common law and statutory trade secrets and all other confidential or proprietary or useful information that has independent value, and all know-how, in each case whether or not reduced to a writing or other tangible form; (iii) all copyrights, whether arising under statutory or common law, whether registered or not; (iv) all trademarks, trade names, corporate names, company names, trade styles, service marks, certification marks, collective marks, logos, and other source of business identifiers, whether registered or not; (v) moral rights in those jurisdictions where such rights are recognized; (vi) any rights in source code, object code, mask works, databases, algorithms, formulae and processes; and (vii) all other intellectual property and proprietary rights, and all rights corresponding to the foregoing throughout the world. 6.2 Third Party Software Components. The Platform may include third party software that is subject to open source licenses (“Third Party Components”). A list of Third Party Components is available in the Platform or its documentation and will be updated from time to time. The Customer's right to use such Third Party Components as part of the Platform is subject to any applicable acknowledgements and license terms accompanying such Third Party Components. If there is a conflict between the licensing terms of such Third Party Components and this Agreement, the licensing terms of the Third Party Components shall prevail in connection with the related Third Party Components. Such Third Party Components are provided on an “AS IS” basis without any warranty of any kind and shall be subject to any and all limitations and conditions required by such third parties. Under no circumstances shall the Platform or any portion thereof (except for the Third Party Components contained therein) be deemed "open source" or "publicly available" software. The licenses of certain Third Party Components may require the provision of the source code of these Third Party Components, and Customer may seek a complete machine-readable copy of their corresponding source code, by contacting the Company. 6.3 Feedback. If Customer or any Permitted User contacts Company with feedback data (g., questions, comments, suggestions or the like) regarding the Platform (collectively, “Feedback”), such Feedback shall be deemed non-confidential, and the Company shall have a non-exclusive, royalty-free, worldwide, perpetual license to use or incorporate such Feedback into the Platform and/or other current or future products or services of the Company (without the Customer's approval and without further compensation to the Customer), provided that such Feedback is used on an anonymous basis and does not identify the Customer and/or the Permitted User. 7. Confidentiality. Each Party may have access to certain non-public and/or proprietary information of the other Party, in any form or media, including (without limitation) confidential trade secrets and other information related to the products, software, technology, data, know-how, or business of the other Party, whether written or oral, and any other information that a reasonable person or entity should have reason to believe is proprietary, confidential, or competitively sensitive (the “Confidential Information”). Each Party shall take reasonable measures, at least as protective as those taken to protect its own confidential information, but in no event less than reasonable care, to protect the other Party's Confidential Information from disclosure to a third party. Neither Party shall use or disclose the Confidential Information of the other Party except as expressly permitted under this Agreement or by applicable law. For the avoidance of doubt, a recipient Party may disclose the other Party's Confidential Information to its officers, employees, services providers or advisors solely on a "need to know" basis, and provided that they are bound by similar nondisclosure obligations as those of this Agreement. All right, title and interest in and to Confidential Information are and shall remain the sole and exclusive property of its disclosing Party. 8. Reference Customer. Customer agrees that the Company may identify Customer as a user of the Platform and use Customer's trademark and/or logo (i) in sales presentations, promotional/marketing materials, and press releases, and (ii) in order to develop a brief customer profile for use by Company on Company's website or social media accounts for promotional purposes. 9. WARRANTIES AND DISCLAIMER OF WARRANTIES. 9.1 Warranties. Customer represents and warrants that: (i) it will use the Platform in compliance with any applicable laws; and (ii) it obtained all applicable governmental permits or certifications which may be required for its use of the Platform. Each Party represents and warrants (a) that it is duly organized, validly existing and in good standing under the laws of its jurisdiction of incorporation or organization; and (b) that the execution and performance of this Agreement will not conflict with any obligations it has towards third parties, or violate any provision of any applicable law. 9.2 IN ADDITION TO ANY DISCLAIMER INCLUDED HEREIN, AND OTHER THAN AS EXPLICITLY STATED IN THIS AGREEMENT, TO THE EXTENT PERMITTED BY APPLICABLE LAW THE PLATFORM (INCLUDING ANY OUTPUT DATA AND ANY SERVICES OFFERED VIA THE PLATFORM) AND THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS. IN ADDITION TO OTHER DISCLAIMERS CONTAINED IN THIS AGREEMENT, THE COMPANY DOES NOT WARRANT THAT THE PLATFORM (INCLUDING THE OUTPUT DATA) WILL MEET CUSTOMER'S REQUIREMENTS, THAT THE PLATFORM'S OPERATION WILL BE SECURED AT ALL TIMES, UNINTERRUPTED, ERROR-FREE, FALSE-POSITIVES FREE, FREE OF VIRUSES, BUGS, WORMS, OTHER HARMFUL COMPONENTS OR OTHER SOFTWARE LIMITATIONS. WITHOUT DEROGATING FROM THE FOREGOING, COMPANY SHALL NOT BE RESPONSIBLE FOR CUSTOMER’S DETERMINATION WHETHER TO ACT ON THE BASIS OF ANY OUTPUT DATA AND FOR ANY OUTCOMES OF SUCH DECISION. 9.3 TO THE EXTENT PERMITTED BY APPLICABLE LAW, AND OTHER THAN AS EXPLICITLY STATED IN THIS AGREEMENT, THE COMPANY EXPRESSLY DISCLAIMS ALL EXPRESS WARRANTIES AND ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INTERFERENCE, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. 10. LIMITATION OF LIABILITY. 10.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS EMPLOYEES, CONTRACTORS, AGENTS, DIRECTORS, SHAREHOLDERS, LICENSORS, SUPPLIERS, AFFILIATES, DISTRIBUTORS AND RESELLERS (COLLECTIVELY, “COMPANY’S REPRESENTATIVES”) SHALL NOT BE LIABLE WHETHER UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, TO CUSTOMER OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING BUT NOT LIMITED TO, ANY LOSS OR DAMAGE TO BUSINESS EARNINGS, LOST PROFITS OR GOODWILL), SUFFERED BY ANY PERSON, ARISING FROM, RELATED TO, AND/OR CONNECTED TO, THIS AGREEMENT, ANY USE OF OR INABILITY TO USE THE PLATFORM AND/OR THE OUTPUT DATA, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 10.2 IN ANY CASE, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING AND TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, THE COMPANY AND THE COMPANY’S REPRESENTATIVES' TOTAL AGGREGATE LIABILITY FOR ALL DAMAGES OR LOSSES WHATSOEVER ARISING HEREUNDER OR IN CONNECTION WITH THE CUSTOMER'S USE OR INABILITY TO USE THE PLATFORM AND/OR THE OUTPUT DATA SHALL IN NO EVENT EXCEED, IN THE AGGREGATE, THE TOTAL AMOUNTS ACTUALLY PAID TO COMPANY IN THE THREE (3) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. INASMUCH AS SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OR LIMITATIONS AS SET FORTH HEREIN, THE FULL EXTENT OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY. 11. Indemnification. The Customer agrees to defend, indemnify and hold harmless the Company and Company’s Representatives from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees) arising from: (i) the Customer's and/or Permitted Users’ breach of applicable law, and any warranties, obligations and undertakings under this Agreement; (ii) Customer's and/or Permitted Users’ breach of any Vendor Terms, (iii) Customer’s use of any Permitted Users’ personal information included in the Platform; (iv) Violations; and/or (v) a third party claim, suit or proceeding alleging that the use of the Customer Data within the scope of this Agreement infringes, or may infringe, any right of any third party. 12. Term and Termination. 12.1 Term. This Agreement shall enter into force and effect upon the date of first opening and Account, signing up to the Platform via the Site, using the platform, or otherwise executing this Agreement, and shall remain in full force and effect until terminated in accordance with terms of this Section ‎12 (the “Term”). 12.2 Termination. 12.2.1 Convenience. Unless explicitly stated otherwise on the Site with respect to the relevant plan subscribed to by the Customer, each Party may terminate this Agreement by thirty (30) days prior written notice to the other Party. 12.2.2 Material Breach. Either Party may terminate this Agreement with immediate effect if the other Party materially breaches this Agreement and such breach remains uncured (to the extent that the breach can be cured) ten (10) days after having received written notice thereof. 12.2.3 Distress Event. In the event that either Party becomes liquidated, dissolved, bankrupt or insolvent, whether voluntarily or involuntarily, or shall take any action to be so declared, and such event is not cancelled within 30 days, the other Party shall have the right to immediately terminate this Agreement. 12.2.4 Effects of termination. Upon termination or expiration of this Agreement: (i) Company will cease from providing the Services hereunder, the licenses granted to Customer under this Agreement shall expire, and Customer shall discontinue all further use of the Platform; (ii) Customer shall immediately permanently delete all copies of the documentation provided by the Company (if any) in Customer’s possession or control; (iii) the receiving Party shall immediately return and/or permanently delete (as instructed by the disclosing Party) the Confidential Information, other than Confidential Information that the recipient is required to retain by law, regulation or governmental order; and (iv) any sums paid by the Customer until the date of termination are non-refundable, and Customer shall not be relieved of its duty to discharge in full all due sums owed by the Customer to Company under this Agreement until the date of termination or expiration hereof, which sums shall become immediately due and payable on the date of termination or expiration of the Agreement. The provisions of this Agreement that, by their nature and content, must survive the termination of this Agreement in order to achieve the fundamental purposes of this Agreement shall so survive. Termination of this Agreement shall not limit either Party from pursuing any other remedies available to it under applicable law. 13. Disputes 13.1 General. This Agreement and any and all Disputes (as defined below) arising out of its subject matter or formation (including non-contractual disputes or claims) will be governed by and interpreted in accordance with the laws of the jurisdictions set forth in this Section. The Customer hereby submits to the exclusive jurisdictions and venue described in this Section for purposes of any action or proceeding.  ANY “DISPUTE” THAT IS NOT RESOLVED THROUGH THE INFORMAL DISPUTE RESOLUTION PROCESS DESCRIBED BELOW SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION.  “Dispute” is defined as any disagreement, cause of action, claim, controversy, or proceeding between you and The Company related to or arising out of this Agreement. Dispute is to be given the broadest possible meaning that will be enforced. 13.2 Informal Dispute Resolution. If a Dispute arises, the Customer agrees to first give notice to the Company and engaging in good faith negotiations to attempt to resolve any Dispute for at least thirty (30) days, except that the Parties may skip this informal negotiation procedure for Dispute enforcing, protecting, or concerning the validity of intellectual property rights. 13.3 Binding Arbitration. If the Parties don’t reach an agreed upon solution pursuant to the dispute-resolution contemplated in Section ‎13.2, the Parties each agree that any Dispute arising out of or relating to the Services and/or the Platform and/or this Agreement and/or the TOU, or the breach, enforcement, interpretation or validity thereof, shall be determined by binding arbitration before one arbitrator. The arbitrator will be mutually selected by the Parties. 13.4 Fees. The filing fees to begin and carry out arbitration will be shared between the Parties, but in no event shall the fees ever exceed the amount allowable by JCAA, JAMS, ICC, as applicable based on the Registered Corporate User's registered territory (collectively, the ("Rules"). This does not prohibit the arbitrator from giving the winning Party their fees and expenses of the arbitration when appropriate pursuant to the Rules. 13.5 Authority of the Arbitrator. In the arbitration proceeding, the arbitrator has no authority to make errors of law, and any award may be challenged if the arbitrator does so. Any award may also be challenged if the arbitrator awards any relief that could not be awarded under the laws of the state or jurisdiction in which the arbitration is held or in which the award is to be enforced.  Except for the foregoing, the arbitrator’s decision will be binding and final upon the Parties, except for a limited right of appeal under the Rules.  In addition, the arbitrator may award declaratory or injunctive relief only in favor of the Party seeking relief, and only to the extent necessary to provide relief warranted by that Party’s individual claim.  Any court with jurisdiction over the Parties may enforce the arbitrator’s decision. 13.6 Exceptions to Arbitration. Notwithstanding anything to the contrary in this Section, the Parties retain the right to apply to any court of competent jurisdiction for injunctive relief and/or provisional relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with this Agreement, nor a waiver of the right to have Disputes submitted to arbitration as provided in this Agreement. 13.7 Waiver of Jury Trial. THE CUSTOMER WAIVES ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. The Parties are instead electing to have claims and disputes resolved by arbitration.  In any litigation between the Parties over whether to vacate or enforce an arbitration award, THE CUSTOMER WAIVES ALL RIGHTS TO A JURY TRIAL, and elects instead to have the dispute be resolved by a judge. 13.8 Class Action Waiver. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. The Customer may not act as a class representative, nor participate as a member of a class of claimants, with respect to any Disputes. Disputes may not be arbitrated on a class or representative basis. 13.9 United States. Where the Registered Corporate User is located in the United States of America, this Agreement will be governed by and interpreted in accordance with the laws of the State of New York, excluding that body of law related to choice of laws and the United Nations Convention on Contracts for the International Sale of Goods. The seat of the arbitration shall be New York City, NY.  The arbitrator must be a retired federal or state judge who worked as a judge in the state where the arbitration will take place and must also be experienced with the subject matter of the arbitration.  If, after 60 days of good faith meet and confer efforts, the Parties are unable to agree on an arbitrator, either Party may petition a court with proper jurisdiction to appoint an arbitrator: (a) pursuant to a process whereby the court provides the Parties with a panel of five (5) potential arbitrators meeting the requirements herein for an arbitrator, each Party strikes one arbitrator, and the court appoints the arbitrator from the remaining arbitrators on the panel based on the arbitrator’s qualifications and expertise, and the requirements of this Agreement; or (b) pursuant to the arbitrator selection process provided in the JAMS Streamlined Arbitration Rules and Procedures ("JAMS") to be applied as applicable to each Registered Corporate Use.  For purposes of this Section, good faith meet and confer efforts require that each Party propose at least three arbitrators who meet the qualifications described herein. The selected or appointed arbitrator must hear the matter on consecutive business days without interruption, except in the event of a bifurcation or agreement of the parties. The arbitration shall be administered pursuant to JAMS rules. 13.10 Other Territories. Where the Registered Corporate User is located in any territory outside the United States of America, the Agreement will be governed by and interpreted in accordance with laws of England and Wales.  All disputes arising out of or in connection with this Agreement shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce (“ICC”) by one or more arbitrators appointed in accordance with the said Rules. The arbitral tribunal shall be composed of one (1) arbitrator. The seat of the arbitration shall be London, England. The arbitration shall be conducted in the English Language. 14. Miscellaneous. This Agreement represents the complete agreement concerning the subject matter hereof and shall supersede any and all prior agreements and understandings relating thereto. This Agreement may be amended only by a written agreement executed by both Parties. The failure of either Party to enforce any rights granted hereunder or to take action against the other Party in the event of any breach hereunder shall not be deemed a waiver by that Party as to subsequent enforcement of rights or subsequent actions in the event of future breaches. If any provision of this Agreement is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. Neither Party may assign its rights or obligations under this Agreement without the prior written consent of the other Party. Notwithstanding the foregoing, the Company may assign this Agreement without the consent of the Customer in connection with any merger (by operation of law or otherwise), consolidation, reorganization, change in control or sale of all or substantially all of its assets related to this Agreement or similar transaction. This Agreement does not, and shall not be construed to create any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between the Parties. Company will not be liable for any delay or failure to provide the Platform resulting from circumstances or causes beyond the reasonable control of the Company (e., force majeure events). This Agreement may be executed in electronic counterparts, each of which counterpart, when so executed and delivered, shall be deemed to be an original and all of which counterparts, taken together, shall constitute but one and the same agreement. BY ACCEPTING THIS AGREEMENT, YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTOOD THIS AGREEMENT, THAT YOU ARE AUTHORIZED TO REPRESENT THE CUSTOMER AND ENTER INTO THIS AGREEMENT AND YOU AGREE ON BEHALF OF THE CUSTOMER TO BE BOUND BY ALL OF ITS TERMS AND CONDITIONS. #### Ground Transportation Cost Savings URL: https://hqtravel.com/ground-transportation-cost-savings/ #### Home URL: https://hqtravel.com/ #### HQ ensures your employees are safe and healthy URL: https://hqtravel.com/duty-of-care/ #### HQ Shuttles - Make getting to work stress-free and easy – HQ | Love Your Property's Commute URL: https://hqtravel.com/hq-shuttles-make-getting-to-work-stress-free-and-easy-hq-love-your-propertys-commute/ #### HQ Shuttles | Flexible and Safe Corporate Shuttle Service for Employees URL: https://hqtravel.com/hq-corporate-shuttles-service-employees/ #### HQ's global network of highly and continuously vetted suppliers URL: https://hqtravel.com/hqconnect/ #### Integrations URL: https://hqtravel.com/integrations/ #### Integrations OLD URL: https://hqtravel.com/integrations-old/ #### Local & Global Booking Solution URL: https://hqtravel.com/easy-booking/ #### New York Business Travel Barometer URL: https://hqtravel.com/getting-new-york-back-to-business/ #### Report Thank URL: https://hqtravel.com/report-thank/ #### Sustainability From The Ground Up URL: https://hqtravel.com/sustainability/ #### Terms of Use Last Revised: Jan 1, 2024 Hip Mobility Inc., and its affiliates and subsidiaries (collectively, “Hip Mobility”, “we”, “our”, “us”, “Company”) welcome you (the “User(s)”, or “you”) to our webapp and mobile application (collectively, "App"), which is intended for booking transportation services from third party vendors (“Transportation Services” and “Vendors”, respectively). Each of the App's User’s may use the App in accordance with the terms and conditions hereunder. 1. Acceptance of the Terms By entering, connecting to, accessing or using the App, you acknowledge that you have read and understood the following terms of service, including the terms of our Privacy Policy at https://hqtravel.com/general-privacy-policy/ (collectively, the “Terms”) and you agree to be bound by them and to comply with all applicable laws and regulations regarding your use of the App, and you acknowledge that these Terms constitute a binding and enforceable legal contract between Hip Mobility and you. The App is available only to individuals who (a) are at least eighteen (18) years old; and (b) possess the legal capacity to enter into these Terms (on behalf of themselves and their organization) and to form a binding agreement under any applicable law. You hereby represent that you possess the legal authority to enter into these Terms and to form a binding agreement under any applicable law, to use the App in accordance with these Terms, and to fully perform your obligations hereunder. Important note: Hip Mobility's customers are businesses (“your Organization”), and the App is intended for use solely by your Organization’s authorized employees and service providers (i.e., the “User” or “you”). The Services that we provide via the App are strictly related to the services that we provide to your Organization, as our customer, and you may not use the App outside of your relations with your Organization. Please note that your Organization will have the right to enforce these Term as a third party beneficiary thereof. 2. The App and the Services The "App" means any mobile or web application under Hip Mobility’s control, that is intended to connect Users with Vendors for the purpose of obtaining Transportation Services. Each reservation of Transportation Services a User makes with such Vendors on the App is a “Reservation” and each ride taken through a Reservation is a “Ride”. HIP MOBILITY DOES NOT PROVIDE TRANSPORTATION SERVICES AND IS NOT A TRANSPORTATION CARRIER. IT IS UP TO THE VENDOR TO OFFER TRANSPORTATION SERVICES WHICH MAY BE SCHEDULED THROUGH THE APP. HIP MOBILITY OFFERS INFORMATION AND A METHOD TO OBTAIN SUCH VENDORS' TRANSPORTATION SERVICES IN CONNECTION WITH YOUR ORGANIZATION’S BUSINESS ACTIVITIES, BUT HIP MOBILITY DOES NOT AND DOES NOT INTEND TO PROVIDE TRANSPORTATION SERVICES OR ACT IN ANY WAY AS A TRANSPORTATION CARRIER, AND HAS NO RESPONSIBILITY OR LIABILITY FOR ANY TRANSPORTATION SERVICES PROVIDED TO YOU BY VENDORS OR ANY OTHER THIRD PARTIES. The fees and terms of each Reservation and Ride may vary, and are subject to the Company’s sole discretion and the Vendor’s terms of service and pricings (“Vendor Terms”). Rides and Reservations may be limited in capacity, geographic region, and hours of operation and are provided and presented via the App on a strict “as-is” and “as-available” basis, and as provided to us by Vendors (without any further investigation or confirmation of such information). We disclaim any representations, warranties and liabilities concerning Rides, Transportation Services, Vendors and Vendor Terms. Vendor Terms apply solely between the Vendor and yourself, and the Company is not a party to such Vendor Terms and is not liable for any breach of the Vendor Terms. By making any Reservation via the App you represent and warrant that: (a) you accept the relevant Vendor Terms and shall fully comply with them; (b) you understand and agree that Hip Mobility is not the provider of the Ride and Transportation Services and your release Hip Mobility from any and all claims and liabilities related thereto. We may suspend your access and use of the App if we become aware or reasonably suspect that you breached any Vendor Terms. The App includes, inter-alia, content such as contact information, videos, text, files, logos, button icons, images, data compilations, links, other specialized content, technical data, documentation, know-how, specifications materials, designs, data, the “look and feel” of the App, algorithms, source and object code, interface, GUI, interactive features related graphics, illustrations, drawings, animations, content provided by Vendors (such as Ride availability, terms and pricing) and other features obtained from or through the App (collectively, the “Content”). (collectively, the "Service(s)") YOUR USE OF THE APP, SERVICES, CONTENT AND/OR ANY TRANSPORTATION SERVICES, RIDES AND INTERACTIONS WITH VENDORS (OR ANYONE ON THEIR BEHALF) ARE ENTIRELY AT YOUR OWN RISK. HIP MOBILITY DOES NOT, EITHER EXPRESSLY OR IMPLICITLY IN ANY MANNER ASSUME ANY RESPONSIBILITY FOR ANY LOSS, INJURY DAMAGES INCURRED AS A RESULT, OR IN CONNECTION WITH, THE USE OF THE APP, TRANSPORTATION SERVICES, RIDES AND INTERACTIONS WITH VENDORS (OR ANYONE ON THEIR BEHALF), OR ANY DECISION MADE OR ACTION TAKEN OR NOT TAKEN IN RELIANCE ON THE USE OF THE APP AND/OR THE SERVICES, CONTENT AND/OR ANY TRANSPORTATION SERVICES, INCLUDING ON THE BASIS OF INTERACTIONS WITH VENDORS AND/ OR SERVICES RECEIVED FROM VENDORS. WE DO NOT GUARANTEE THAT ANY OF THE USERS' NEEDS WILL BE FULFILLED. HIP MOBILITY ACTS SOLELY AS AN INTERMEDIARY BETWEEN YOU AND VENDORS, AND DOES NOT OWN, SELL, CONTROL, MANAGE, OPERATE, ENDORSE, SPONSOR AND IS NOT INVOLVED IN ANY MANNER WHATSOEVER WITH THE SERVICES (INCLUDING TRANSPORTATION SERVICES) PROVIDED BY SUCH VENDORS THROUGH THE USE OF OUR APP. HIP MOBILITY WILL NOT ASSUME ANY RESPONSIBILITY FOR SUCH TRANSPORTATION SERVICES AND FOR WHATEVER DAMAGES THAT MAY RESULT FROM USING SUCH TRANSPORTATION SERVICES/RIDES. YOU AGREE TO TAKE ALL NECESSARY PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH VENDORS (OR ANYONE ON THEIR BEHALF) WITH WHOM YOU INTERACT AS A RESULT OF YOUR USE OF THE APP. YOU ARE SOLELY RESPONSIBLE FOR SUCH COMMUNICATIONS AND INTERACTIONS AND EACH USER IS RESPONSIBLE FOR HIS OWN SAFETY. WE RESERVE OUR RIGHT TO REFUSE PROVISION OF THE APP AND/OR SERVICES, TO ANYONE, FOR ANY REASON OR FOR NO REASON ALL SUBJECT TO APPLICABLE LAW. TO THE EXTENT LEGALLY PERMISSIBLE, THE APP, THE SERVICES AND THE CONTENT AVAILABLE THEREIN ARE PROVIDED ON AN “AS IS” BASIS. HIP MOBILITY WILL NOT BE LIABLE FOR ANY DAMAGES OR LOSS, INCURRED BY YOU OR ANY OTHER PERSON AS A RESULT OF OR IN CONNECTION WITH YOUR USE OF THE APP AND/OR THE SERVICES AND/OR CONTENT AND/OR ANY TRANSPORTATION SERVICES, RIDES AND INTERACTIONS WITH VENDORS. Note: You hereby acknowledge and agree that you may be charged for Internet, maintenance of network connection and data usage charges made through use of the App, according to the applicable rates charged by your respective third party Internet and data usage service provider as may be from time to time. 3. Registration and User Account An account to use the App will be assigned to you by your Organization or via self- onboarding (“Account”), and you may be required to complete the registration process on the App, which requires you to share with us certain Personal Information (as such terms is defined in the Privacy Policy), as further detailed in our Privacy Policy. You may not allow the use of and/or access to the Account by third parties. Your Account is password protected. In order to protect the security of your Personal Information available on your Account, you must safeguard and not disclose your Account log-in details and you must supervise the use of such Account. You must provide accurate and complete information when creating an Account and you agree to not misrepresent your identity or your Account information. You agree to keep your Account information up to date and accurate. Your failure to maintain accurate, complete, and up-to-date information, such as the expiration of a payment method, may result in your inability to access and use the App or the termination of your Account. You are solely and fully responsible for maintaining the confidentiality of the password and Account and for all activities that occur under your Account. If we in good faith believe you have created an Account impersonating another person, such Account may expose you to civil and/or criminal liability. You may not assign, sell, or transfer your rights or delegate your duties under the Account without the prior written consent of the Company. You must notify us immediately of any unauthorized use of your Account or any other breach of security and in such events, you must change your password immediately by (a) the settings of your Account or (b) sending us an email to privacy@hqtravel.com. We cannot and will not be liable for any loss or damage arising from any failure of yours to comply with these Terms, i.e., if someone else accesses your Account through the registration information he/she has obtained from you or through a violation by you of these Terms, or for any unauthorized use of your Account or any other breach of security. Hip Mobility shall not be liable for any unauthorized transactions made through your Account prior to the expiration of seventy-two hours after you have made a request in writing for blocking your Account, and Hip Mobility shall not have any liability in case of force majeure event. If you wish to either change your log-in details, or cancel and remove your Account, please refer to the “Manage your Account” function of the Site or Account Settings from the App. Your Account on the App will terminate within reasonable time following your request, and from that date of termination you will no longer be able to access your Account. CANCELLING OR TERMINATING YOUR ACCOUNT MAY CAUSE THE LOSS OF THE DATA AND/OR THE CAPACITY OF YOUR ACCOUNT. WE DO NOT ACCEPT ANY LIABILITY FOR SUCH LOSS. 4. Vendors The App allows you to book Transportation Services from Vendors, including planning and reserving Rides from Vendors. Transportation Services are provided and maintained by third parties (Vendor) which are not affiliated with and/or controlled by us. You understand that the Transportation Services are subject to terms of the third-party Vendor which will govern your relationship with such Vendor. If you do not agree to the practices described in such Vendor Terms you should not use such Transportation Services. Hip Mobility is not responsible and has no liability for your use of such Transportation Services and the data retrieved from such services, including any data which is provided to us by Vendors and is presented on the App. Your interactions with any Vendors on or through the App, or otherwise, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such Vendors. You agree that Hip Mobility shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such Transportation Services. Transportation Services are not investigated, monitored or checked for accuracy, appropriateness, or completeness by Hip Mobility and we will not be responsible for, and do not endorse, any Vendors and/or any related third party services accessed through the App. OTHER THAN AS EXPRESSLY STATED HEREIN, THE COMPANY IS NOT A PARTY TO ANY TRANSACTION BETWEEN YOU AND ANY VENDORS, AND IS NOT THE SUPPLIER OF ANY OF TRANSPORTATION SERVICES THAT MAY BE PURCHASED BY USE OF THE APP. THUS, THE COMPANY DOES NOT HAVE ANY OF THE LEGAL OBLIGATIONS THAT APPLY TO VENDORS OR OTHE PROVIDERS OF TRANSPORTATION SERVICES. ACCORDINGLY, THE COMPANY HAS NO CONTROL OVER OR RESPONSIBILITY FOR ANY VENDORS AND/OR TRANSPORTATION SERVICES AND/OR ANY OTHER THIRD PARTY SERVICES, INCLUDING, BUT NOT LIMITED TO, THE CONDITION, SUITABILITY, RELIABILITY, TIMELINESS, SAFETY, LEGALITY AND ACCURACY OF THESE SERVICES. ALL THIRD PARTY CONTENT, INCLUDING, BUT NOT LIMITED TO, DESCRIPTIONS AND MATERIALS (INCLUDING PHOTOS) RELATED TO ANY TRANSPORTATION SERVICES OFFERED VIA THE APP, IS SUPPLIED TO HIP MOBILITY BY THE RELEVANT VENDOR, IS NOT VERIFIED BY HIP MOBILITY AND DOES NOT BIND HIP MOBILITY IN ANY FORM. YOU ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR ALL YOUR COMMUNICATIONS AND INTERACTIONS WITH ANY VENDOR AND/OR WITH ANY PERSON, ORGANIZATION OR ENTITY WITH WHOM YOU MAY COMMUNICATE, INTERACT OR ENGAGE THROUGH THE USE OF THE APP AND/OR THE SERVICES. HIP MOBILITY DOES NOT PROVIDE TRANSPORTATION SERVICES, AND HIP MOBILITY IS NOT A TRANSPORTATION CARRIER. HIP MOBILITY IS NOT A COMMON CARRIER OR PUBLIC CARRIER. IT IS UP TO THE VENDOR TO DECIDE WHETHER OR NOT TO OFFER A RIDE TO A USER CONTACTED THROUGH THE APP, AND IT IS UP TO THE USER TO DECIDE WHETHER OR NOT TO ACCEPT A RIDE FROM ANY VENDOR CONTACTED THROUGH THE APP. WE CANNOT ENSURE THAT A VENDOR OR USER WILL COMPLETE AN ARRANGED TRANSPORTATION SERVICE. WE HAVE NO CONTROL OVER THE QUALITY OR SAFETY OF THE TRANSPORTATION THAT OCCURS AS A RESULT OF THE SERVICES. ANY SAFETY-RELATED FEATURE, PROCESS, POLICY, STANDARD, OR OTHER EFFORT UNDERTAKEN BY HIP MOBILITY IS NOT AN INDICATION OF ANY EMPLOYMENT OR AGENCY RELATIONSHIP WITH ANY VENDOR OR USER. THE QUALITY OF THE TRANSPORTATION SERVICES SCHEDULED THROUGH THE APP IS ENTIRELY THE RESPONSIBILITY OF THE VENDOR WHO ULTIMATELY PROVIDES SUCH TRANSPORTATION SERVICES TO YOU. WITHOUT DEROGATING FROM THE FOREGOING, TO THE EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, RESULTING FROM OR ARISING OUT OF ANY INTERACTIONS BETWEEN YOU AND THE VENDORS AND/OR TRANSPORTATION SERVICES. 5. Fees Use of the App is free of charge. All ride are subject to fees, which are calculated on a per-Ride basis, in accordance with the Vendor Terms, fees due to Hip Mobility, other charges incurred by you (such as tips) and as agreed between Hip Mobility and your organization (collectively, “Ride Fees”). All Ride Fees shall be charged to the payment method on record, which may be that of your Organization. To the extent applicable, if the User's payment information becomes invalid, the User's use of the App may be suspended until valid payment information is provided. You will be charged upon completing your Reservation. In addition, we may pre-authorize and hold an estimated amount of the Ride Fee on your card before the Ride begins. All Rides Fees are non-refundable. Fees are exclusive of taxes and other government surcharges. When you make a Ride request using the App, Hip Mobility will quote you a fare at the time of your request. The quote is subject to change until the Reservation is confirmed. If your final destination is not the same as the destination in your Reservation, or the time or distance of your Ride differs substantially from your quoted fare, or if you attempt to abuse the App, we may, at our sole discretion and determination, cancel the fare quote and charge you a variable fare as described below. Hip Mobility does not guarantee that the quoted fare price will be equal to a variable fare for the same Ride. Vendor’s variable fares consist of a base charge and incremental charges based on the time and distance of your Ride. For particularly short rides, minimum fares may apply. Other fees and surcharges may apply to your Ride, including, but not limited to: actual or anticipated airport fees, state fees, local fees, event fees, fuel surcharges, wait time fees, or distance surcharges as determined by the Vendor. In addition, where required by law, Hip Mobility will collect applicable taxes. Following a Ride, you may have the opportunity to elect to tip your driver in cash or through the App. You may also elect to set a default tip amount or percentage through the App. If you cancel a Reservation, we may charge you a “Cancelation Fee” subject to applicable laws. Repeated cancellations may result in the suspension of your Account, in Hip Mobility’s sole discretion. If you are not present at the time and place designated in your Reservation, we will charge you with the full ticket price. Repeated “no-show” instances may result in the suspension of your Account, in Hip Mobility’s sole discretion. When adding a new method of payment or every Ride request, Hip Mobility may ask the authorization of your payment method you selected to check the veracity of the payment process, make sure the cost of the Ride will be covered, and most importantly protect against illegal or unauthorized behavior.   Such authorization is not a charge. Keep in mind however that it may minimize your available credit by the authorization amount until the next processing cycle of your bank. In case the amount of our authorization will exceed the total amount on deposit in your Account, it is possible that you may be subject to overdraft of NSF charges by the bank that issued your debit or prepaid card. Hip Mobility cannot be held accountable for these charges and will be unable to assist you in getting them back from your issuing bank. All fees and other amounts paid hereunder are irrevocable and non-refundable. All amounts payable under these Terms are exclusive of all sales, use, value-added, withholding, and other direct or indirect taxes, charges, levies, duties and/or governmental charges, except for taxes based upon our net income. User will pay all taxes and duties assessed in connection with these Terms by any authority, except for taxes payable on User's net income. If any such tax or duty has to be withheld or deducted from any payment under these Terms, User shall gross-up the payment under these Terms by such amount as shall ensure that after such withholding or deduction, Company shall have received an amount equal to the payment otherwise required. Payments may be processed via certain online payment service providers (“Online Payment Processors”). We may add or change the Online Payment Processors in our sole discretion. The Online Payment Processors enable you to send payments securely online using a credit card, debit card or bank account. We do not control and are not affiliated with such Online Payment Processors. These Online Payment Processors are independent contractors and have no employment or agency relationship with Hip Mobility. Hip Mobility is not responsible in any way for the actions or performance (or lack thereof) of the Online Payment Processors. The use of the Online Payment Processors is at your own risk. It is your responsibility to abide by all the terms specified by the Online Payment Processors in their terms of service and privacy policies. You acknowledge that you are fully assuming the risks of conducting any transactions via the Online Payment Processors. 6. Communications You agree to receive various communications from Hip Mobility. This includes without limitation the following: e-mail; SMS or text messages; calls; and push notifications. You agree that SMS or texts, calls or messages that are pre-recorded may be produced through automated telephone dialing systems. Any type of communications from Hip Mobility, may include but are not limited to the following items: operational communications about your Account, Transportation Services or using the App, updates about new and existing features on the Services, marketing and advertising communications about promotions from us or our third-party partners. This also includes any news about Hip Mobility and other types of industry news and developments. Standard text messaging rates and charges applied by your network provider will apply to the text messages that will be sent. IF YOU NO LONGER WANT TO RECEIVE PROMOTIONAL AND MARKETING EMAILS, YOU CAN UNSUBSCRIBE AND REMOVE YOURSELF FROM OUR PROMOTIONAL EMAILING LIST BY CLICKING THE UNSUBSCRIBE OPTION FOUND IN THE PROMOTIONAL EMAIL. IF YOU NO LONGER WANT TO RECEIVE ANY PROMOTIONAL CALLS, MESSAGES OR TEXTS, YOU MAY DO SO BY FOLLOWING THE INSTRUCTIONS THEREIN, OR BY EMAILING privacy@hqtravel.com. Electronic Notices. By using the Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service. If we learn of a security systems breach, we may attempt to notify you electronically by posting a notice on the Service or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please write to us at privacy@hqtravel.com. SMS Text Messages. We may send you an SMS text message to the phone number you provide upon registering with the Service (i) when you register with the Service, (ii) when you make a Reservation, (iii) when your vehicle is approaching the designated pick-up location, (iv) when your vehicle is at the designated pick-up location, and (v) when you reset your password with the Service. Text message and data rates, as determined by your wireless carrier, may apply. By registering with the Service, you consent to receive these SMS text messages. Network Access and Devices. You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from your device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and App and any updates thereto. Hip Mobility does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications. 7. Use Restrictions There are certain conducts which are strictly prohibited when using the Services. Please read the following restrictions carefully. Failure to comply with any of the provisions set forth herein may result (at Hip Mobility's sole discretion) in the termination of your Account and use of the App and may also expose you to civil and/or criminal liability. Unless otherwise explicitly permitted under these Terms or in writing by Hip Mobility, you may not (and you may not permit anyone to): (a) use the App and/or the Services and/or the App for any illegal, immoral, unlawful and/or unauthorized purposes; (b) use the App and/or the Services to generate or send unsolicited communications, advertising, chain letters, or spam or to solicit other Users or user of the App; (c) remove or disassociate, from the Content and/or the App any restrictions and signs indicating proprietary rights of Hip Mobility or its licensors, including but not limited to any proprietary notices contained in such materials (such as ©,™, or ®); (d) interfere with or violate users of the App's rights to privacy and other rights, or harvest or collect personally identifiable information about users of the App without their express consent, whether manually or with the use of any robot, spider, crawler, any search or retrieval application, or use other manual or automatic device, process or method to access the App and retrieve, index and/or data-mine information; (e) interfere with or disrupt the operation of the App or the servers or networks that host the App, or disobey any laws, regulations, requirements, procedures, or policies of such servers or networks; (f) falsely state or otherwise misrepresent your affiliation with any person or entity, or express or imply that the Company endorses you, your website, your business or any statement you make, or present false or inaccurate information about the Services; (g) take any action that imposes, or may impose, an unreasonable or disproportionately large load on our App infrastructure, as determined by us; (h) bypass any measures we may use to prevent or restrict access to the App; (i) copy, modify, alter, adapt, make available, translate, port, reverse engineer, decompile, or disassemble any portion of the App and/or Content made accessible by Hip Mobility on or through the Services, or publicly display, reproduce, create derivative works from, perform, distribute, or otherwise use such Content; (i) copy, distribute, display, execute publicly, make available to the public, reduce to human readable form, decompile, disassemble, adapt, sublicense, make any commercial use, sell, rent, transfer, lend, process, compile, reverse engineer, combine with other software, translate, modify or create derivative works of any material that is subject to Hip Mobility's proprietary rights, including Hip Mobility's Intellectual Property (as such term is defined below), in any way or by any means; (j) make any use of the Content on any other website or networked computer environment for any purpose without Hip Mobility’s prior written consent; (k) create a browser or border environment around Hip Mobility Content (no frames or inline linking is allowed); (l) sell, license, or exploit for any commercial purposes any use of or access to the App and/or the Services and/or Content ; (m) frame or mirror any part of the App without Hip Mobility's prior express written authorization; (n) create a database by systematically downloading and storing all or any of the Content from the App; (o) transmit or otherwise make available in connection with the Service any virus, worm, Trojan Horse, time bomb, web bug, spyware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component; (p) use the Service for any purpose for which it is not intended; (q) provide Hip Mobility with false Personal Information or payment method; and/or (r) infringe and/or violate any of the Terms. 8. Privacy Policy We respect your privacy and are committed to protect the information you share with us. We believe that you have a right to know our practices regarding the information we collect when you connect to, access or use the App. Our policy and practices and the type of information collected are described in details in our Privacy Policy at https://hqtravel.com/general-privacy-policy/which is incorporated herein by reference. You agree that Hip Mobility may use personal information that you provide or make available to Hip Mobility in accordance with the Privacy Policy. If you intend to access or use the App you must first read and agree to the Privacy Policy. 9. Intellectual Property Rights Subject to the terms hereof and the payments of the Consideration, Hip Mobility hereby grants to you, during the subscription term, a limited, personal, nonexclusive, non-transferable, non-sublicensable, non-assignable and revocable license to remotely access and use the App, and the Content provided in the App, solely for your personal purposes, in accordance with these Terms. The User hereby declares and agrees that it shall only use the App in a manner that complies with all applicable laws in the jurisdiction in which the User uses the App, including, but not limited to, applicable restrictions concerning the protection of privacy and intellectual property including copyrights and any other intellectual property rights. The App, the Content, the Company's proprietary assets and any and all intellectual property rights pertaining thereto, including, but not limited to, inventions, patents and patent applications, trademarks, trade names, service marks, copyrightable materials, domain names and trademarks, whether or not registered or capable of being registered (collectively, “Intellectual Property”), are owned by and/or licensed to the Company and are protected by applicable patent, copyright and other intellectual property laws and international conventions and treaties. All rights not expressly granted to you hereunder are reserved by the Company and its licensors. The Terms do not convey to you an interest in or to the Company's Intellectual Property but only a limited revocable right of use in accordance with the Terms. Nothing in the Terms constitutes a waiver of the Company’s Intellectual Property under any law. To the extent you provide any feedbacks, comments or suggestions to Hip Mobility (“Feedback”), Hip Mobility shall have an exclusive, royalty-free, fully paid up, worldwide, perpetual and irrevocable license to incorporate the Feedback into any Hip Mobility current or future products, technologies or services and use same for any purpose all without further compensation to you and without your approval. You agree that all such Feedback shall be deemed to be non-confidential. Furthermore, you warrant that your Feedback is not subject to any license terms that would purport to require Hip Mobility to comply with any additional obligations with respect to any Hip Mobility current or future products, technologies or services that incorporate any Feedback. 10. Trademarks and Trade names Hip Mobility’s marks and logos and all other proprietary identifiers used by the Company in connection with the App (“Company Trademarks”) are all trademarks and/or trade names of the Company, whether or not registered. All other trademarks, service marks, trade names and logos which may appear on the App belong to their respective owners (“Third Party Marks”). No right, license, or interest to the Company Trademarks and the Third Party Marks is granted hereunder, and you agree that no such right, license, or interest may be asserted by you with respect thereto and therefore you will avoid using any of those marks, except as permitted herein. 11. Linking from Hip Mobility's App Certain links provided herein permit our Users to leave the App and enter non-Hip Mobility websites or services. Those linked websites and services are provided solely as a convenience to you. These linked websites and services are not under the control of Hip Mobility and it is not responsible for the availability of such external websites or services, and does not endorse and is not responsible or liable for any content advertising, products or other information on or available from such linked websites and services or any link contained in linked website or service. Your access to, use of and reliance upon any such websites, services and content and your dealings with such third parties are at your sole risk and expense. Hip Mobility reserves the right to terminate any link at any time. You further acknowledge and agree that Hip Mobility shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused, by or in connection with use of or reliance on any services, content, products or other materials available on or through such linked website or resource. Most of such linked websites and services provide legal documents, including terms of use and privacy policy, governing the use thereof. It is always advisable to read such documents carefully before using those websites and services, inter alia, in order to know what kind of information about you is being collected. 12. Availability The App and App’s availability and functionality depends on various factors, such as communication networks and the availability of Third Party Services. Hip Mobility does not warrant or guarantee that the App will operate and/or be available at all times without disruption or interruption, or that it will be immune from unauthorized access or error-free. 13. Usage Rules Since you are downloading the App from a third party App, service provider or distributor (“App Provider”) your use of the App may also be governed by usage rules which the App Provider may have established and which relate to your use of the App (“Usage Rules”). Certain Usage Rules are described below, but other Usage Rules may apply and it is your responsibility to determine what other Usages Rules are applicable to your use of the App. You undertake to comply with all the applicable App Provider's Usage Rules and the Usage Rules applicable to your use of the App are incorporated herein by reference. In the event of a conflict between the Terms and the terms of any applicable Usage Rules, which relates solely to the App Provider's representations, warranties, restrictions on use of the App, obligations, limitation of liability (to the extent applicable to the App Provider) other provisions that impose any responsibility on the App Provider, the terms of the applicable App Provider's Usage Rules shall prevail. You represent that you are not prohibited by any applicable laws or Usage Rules from downloading and/or using the App. Any download and/or use of the App by anyone prohibited by any applicable laws or Usage Rules from downloading and/or using the App is expressly prohibited. Apple Inc. The following applies to you if you downloaded the App from the Apple App Store (“Licensed Application“): you acknowledge and agree that (i) the license granted herein is limited to a non-transferable license to use the Licensed Application on an Apple branded device that you own or control, (ii) these Terms are solely between you and the Company, not Apple Inc. (“Apple“), and that Apple has no responsibility for the Licensed Application or content thereof, (iii) your use of the Licensed Application must comply with Usage Rules established by Apple, as set forth in the App Store Terms of Service effective as of the date you enter into these Terms, except that such Licensed Application may be accessed and used by other accounts associated with you via Apple's Family Sharing or volume purchasing; and (iv) Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application. In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund you the purchase price you paid, if any, for the Licensed Application. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms of Use and any law applicable to the Company as provider of the App. The Company and you acknowledge that the Company, and not Apple, is responsible for addressing any claims relating to the Licensed Application or your possession and/or use thereof, including, but not limited to: (i) product liability claims; (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. You hereby represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You acknowledge that, in the event of any third party claim that the Licensed Application or your possession and use thereof infringes that third party's intellectual property rights, the Company, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim. You acknowledge and agree that Apple, and Apple's subsidiaries, are third party beneficiaries of these Terms of Use, and that, upon your acceptance of these Terms of Use, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you as a third party beneficiary thereof. 14. Special provisions relating to Third Party Components The App and/or the App may use or include third party software, files and components that are subject to open source and third party license terms (“Third Party Components“). Your right to use such Third Party Components as part of, or in connection with, the App and/or the App is subject to any applicable acknowledgements and license terms accompanying such Third Party Components, contained therein or related thereto. If there is a conflict between the licensing terms of such Third Party Components and these Terms, the licensing terms of the Third Party Components shall prevail in connection with the related Third Party Components. These Terms do not apply to any Third Party Components accompanying or contained in the App and/or the App and Hip Mobility disclaims all liability related thereto. You acknowledge that Hip Mobility is not the author, owner or licensor of any Third Party Components, and that Hip Mobility makes no warranties or representations, express or implied, as to the quality, capabilities, operations, performance or suitability of Third Party Components. Under no circumstances shall the App and/or the App or any portion thereof (except for the Third Party Components contained therein) be deemed to be “open source“ or “publicly available“ software. 15. Disclaimer of Warranties TO THE FULLEST EXTENT LEGALLY PERMISSIBLE, THE APP, THE SERVICES AND THE CONTENT ARE PROVIDED ON AN “AS IS” BASIS, AND HIP MOBILITY, INCLUDING ITS VENDORS, OFFICERS, SHAREHOLDERS, SUB-CONTRACTORS, DIRECTORS, EMPLOYEES, AFFILIATES, SUBSIDIARIES, LICENSORS, AGENTS, SUPPLIERS (COLLECTIVELY, "HIP MOBILITY'S REPRESENTATIVES"), DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT, AVAILABILITY, THE QUALITY OF THE SERVICES OR IMPLIED WARRANTIES OF USE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT (I) THE USE AND OPERATION OF THE APP, THE SERVICES AND/OR CONTENT IS OR WILL BE SECURE, TIMELY, ACCURATE, COMPLETE, UNINTERRUPTED, WITHOUT ERRORS, OR FREE OF VIRUSES, DEFECTS, WORMS, OTHER HARMFUL COMPONENTS OR OTHER PROGRAM LIMITATIONS, (II) THAT HIP MOBILITY WILL CORRECT ANY ERRORS OR DEFECTS IN THE APP, AND (III) THE APP WILL BE INTEROPERABLE OR COMPATIBLE WITH YOUR DEVICE, OTHER SOFTWARE, HARDWARE, OR ANY EQUIPMENT, AND HIP MOBILITY AND HIP MOBILITY'S REPRESENTATIVES ARE NOT RESPONSIBLE FOR ANY LOSSES SUFFERED RESULTING FROM INTEROPERABILITY OR COMPATIBILITY PROBLEMS. WITHOUT DEROGATING FROM THE GENERALITY OF THE ABOVE, HIP MOBILITY AND HIP MOBILITY'S REPRESENTATIVES MAKES NO REPRESENTATION OR WARRANTY AS TO THE RELIABILITY, SAFETY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF ANY SERVICES OBTAINED FROM THIRD PARTIES THROUGH THE USE OF THE APP. WE CANNOT GUARANTEE THAT EACH VENDOR IS WHO HE OR SHE CLAIMS TO BE. YOU ACKNOWLEDGE AND AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE APP AND ANY TRANSPORTATION SERVICES REMAINS SOLELY WITH YOU. WE ARE NOT RESPONSIBLE AND HAVE NO LIABILITY FOR ANY ITEM OR SERVICE PROVIDED BY ANY PERSON OR ENTITY OTHER THAN HIP MOBILITY. WE ARE NOT RESPONSIBLE FOR ANY CONSEQUENCES TO YOU OR OTHERS THAT MAY RESULT FROM TECHNICAL PROBLEMS (INCLUDING WITHOUT LIMITATION IN CONNECTION WITH THE INTERNET SUCH AS SLOW CONNECTIONS, TRAFFIC CONGESTION, OVERLOAD OF SERVERS, DELAYS OR INTERRUPTIONS) OR ANY TELECOMMUNICATIONS OR INTERNET PROVIDERS. USE OF THE APP AND/OR THE SERVICES AND/OR THE CONTENT AND/OR TRANSPORATION SERVICES IS ENTIRELY AT YOUR OWN RISK. 16. Limitation of Liability TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, IN NO EVENT SHALL HIP MOBILITY, INCLUDING HIP MOBILITY'S REPRESENTATIVES BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, CONTRACT, NEGLIGENCE, TORT OR STRICT LIABILITY), INCLUDING WITHOUT LIMITATION, LOSS OF GOODWILL, PROFITS OR DATA AND BUSINESS INTERRUPTION, ARISING HEREUNDER, RESULTING FROM OR ARISING OUT OF THE APP AND/OR THE APP AND/OR THE SERVICES AND/OR THE CONTENT AND/OR ANY GOODS AND/OR TRANSPORTATION SERVICES AND/OR SERVICES PROVIDED BY VENDORS AND/OR ANY COMMUNICATIONS AND INTERACTIONS OR MEETINGS WITH VENDORS, OR OTHER PERSONS WITH WHOM YOU COMMUNICATE AS A RESULT OF YOUR USE OF THE SERVICES AND/OR YOUR USE OR INABILITY TO USE THE APP AND/OR THE SERVICES AND/OR THEIR FAILURE TO PERFORM AS DESCRIBED OR EXPECTED; ALL REGARDLESS OF WHETHER HIP MOBILITY (OR HIP MOBILITY'S REPRESENTATIVES) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. HIP MOBILITY MAY INTRODUCE YOU TO VENDORS TO PROVIDE YOU TRANSPORTATION, BUT HIP MOBILITY DOES NOT ASSESS THE SUITABILITY, LEGALITY, OR ABILITY OF ANY VENDOR AND YOU EXPRESSLY WAIVE AND RELEASE HIP MOBILITY INCLUDING HIP MOBILITY'S REPRESENTATIVES FROM ANY AND ALL LIABILITY, CLAIMS, OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO THE VENDOR. YOU ACKNOWLEDGE THAT HIP MOBILITY DOES NOT MONITOR ANY VENDOR’S ON-GOING COMPLIANCE WITH ANY AND ALL LICENSING AND/OR PERMITTING RULES AND REGULATIONS, AND HIP MOBILITY WILL NOT BE RESPONSIBLE FOR ANY LIABILITY, CLAIMS, OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO A VENDOR’S FAILURE TO MAINTAIN A CURRENT LICENSE AND/OR PERMIT. HIP MOBILITY WILL NOT BE A PARTY TO DISPUTES OR NEGOTIATIONS OF DISPUTES BETWEEN YOU AND ANY VENDOR. RESPONSIBILITY FOR THE DECISIONS YOU MAKE REGARDING HIP MOBILITY’S SERVICES RESTS SOLELY WITH YOU. IN ANY CASE, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING AND TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, HIP MOBILITY'S AND HIP MOBILITY'S REPRESENTATIVES' TOTAL AGGREGATE LIABILITY FOR ALL DAMAGES OR LOSSES WHATSOEVER ARISING HEREUNDER OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE APP AND/OR TRANSPORTATION SERVICES AND/OR SERVICES AND/OR THE CONTENT AND WITH RESPECT TO ANY GOODS AND/OR SERVICES PROVIDED BY VENDORS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU, IF ANY, TO HIP MOBILITY IN THE MONTH PRECEDING THE EVENT WHICH GAVE RISE TO SUCH LIABILITY, OR $US100.00, WHICHEVER IS GREATER. THIS LIMITATION IS CUMELATIVE AND NOT PER INCIDENT.   INASMUCH AS SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS AS SET FORTH HEREIN, THE FULL EXTENT OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY. 17. Indemnification You agree to defend, indemnify and hold harmless Hip Mobility, including Hip Mobility Representatives from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees) arising from: (i) your use, misuse of, inability to use and/or activities in connection with the Services and/or Transportation Services and/or interactions with Vendors; (ii) your violation of any of these Terms and any of the Vendor Terms; (iii) your violation of any third party rights, including without limitation, (i) any intellectual property rights or privacy right of such third party, in connection with your use of the Services, and (ii) transportation service providers booked through the App; and (iv) any damage of any sort, whether direct, indirect, special or consequential, you may cause to any third party with relation to the Services. It is hereby clarified that this defense and indemnification obligation will survive these Terms. Without derogating from the foregoing, we reserve the right to assume the exclusive defense and control of any matter which is subject to indemnification by you, which will not excuse your indemnity obligations hereunder and in which event you will fully cooperate with us in asserting any available defense. You agree not to settle any matter subject to an indemnification by you without first obtaining our prior express written approval. 18. Changes to the App Hip Mobility reserves the right to modify, correct, amend, enhance, improve, make any other changes to, or discontinue, temporarily or permanently the App (or any part thereof, including but not limited to the Content) without notice, at any time. In addition, you hereby acknowledge that the Content provided under the App may be changed, extended in terms of content and form or removed at any time without any notice to you. You agree that Hip Mobility shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the App or the Content included therein. You hereby agree that Hip Mobility is not responsible for any errors or malfunctions that may occur in connection with the performing of such changes. 19. Amendments to the Terms Hip Mobility may, at its sole discretion, change the Terms from time to time, including any other policies incorporated thereto, so please re-visit this page frequently. In case of any material change, we will make reasonable efforts to post a clear notice on the App and/or will send you an email (to the extent that you provided us with such email address) regarding such change. Such material changes will take effect seven (7) days after such notice was provided on our App or sent via email, whichever is the earlier. Otherwise, all other changes to these Terms are effective as of the stated “Last Revised” date and your continued use of the App on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice. 20. Termination of these Terms, Termination or Suspension of your Account, and the Termination of the App's operation These Terms shall remain in effect until terminated as set forth herein. Your failure to comply herewith shall terminate your license and these Terms. In the event of your failure to comply herewith Hip Mobility may immediately temporarily or permanently limit, suspend or terminate your use of the App and/or deny access to your Account. We note that we can suspend or terminate access to the App and/or your Account if we believe, in our sole discretion, that one (or more) of the following events have occurred: (a) there is risk to the security or privacy of your Account; (b) there is a threat to the security or integrity of our network or our servers; (c) suspension is needed to protect the rights, property or safety of Hip Mobility, its users or the public; (d) there is a basis for termination of your Account; (e) you have violated these Terms and/or Vendor Terms; (f) if you, at our sole discretion, determined as a repeat infringer (a User who has been notified of infringing activity more than twice); and/or (g) we are required to by law. We may, but are not obligated to, provide you a notice in the event of any such suspension. During such suspension, you will not have the ability to use or access your Account. In the event that we will determine, in our sole discretion, that the reason for suspension of access to your Account has been resolved, we will restore access to your Account. Upon termination of these Terms for any reason: (i) all rights granted to you hereunder will automatically terminate, (ii) you must immediately cease all use of the App and so certify to Hip Mobility if required by it, and (iii) the provisions of these Terms that, by their nature and content, must survive the termination of these Terms in order to achieve the fundamental purposes of these Terms shall so survive. Without limiting the generality of the forgoing, the Use Restrictions, Intellectual Property, Trademarks and Trade names, Disclaimers and No Warranties, Limitation of Liability, Indemnification and General sections will survive the termination of the Terms. 21. Force Majeure Hip Mobility shall not be liable for delays or inabilities in performance or non-performance in whole or in part of its obligations due to any causes that are not due to its acts or omissions and are beyond its reasonable control, such as acts of God, fire, strikes, embargo, acts of government, acts of terrorism, disease or public health emergencies or other similar causes. 22. Export and the Location of the User The App may be subject to export control laws applicable to the User or in the User's jurisdiction, including, without limitation, the United States. The User agrees that he/she will not ship, transfer, or export into any country, or make available or use the App in any manner, prohibited by applicable laws. In addition, the User represents and warrant that (i) he/she is not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting“ country; and (ii) that the User is not listed on any U.S. Government list of prohibited or restricted parties. 23. Arbitration We are located in New York, so all disputes must be resolved there. We will use arbitration to resolve any problems, and you cannot join a class action lawsuit or obtain a jury trial for any disputes you have with us related to your use of the App/Service. These Terms and the relationship between you and Hip Mobility shall be governed by the laws of the state of New York without regard to its conflict of law provisions. You and Hip Mobility agree to submit to the personal and exclusive arbitration of any disputes relating to your use of the Service under the rules of the American Arbitration Association. Any such arbitration, to the extent necessary, shall be conducted in New York county in the state of New York. You covenant not to sue Hip Mobility in any other forum. You also acknowledge and understand that, with respect to any dispute with Hip mobility or any Hip Mobility's Representatives arising out of or relating to your use of the App and/or Service or these Terms: YOU ARE GIVING UP YOUR RIGHT TO HAVE A TRIAL BY JURY; YOU ARE GIVING UP YOUR RIGHT TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, IN ANY LAWSUIT INVOLVING ANY SUCH DISPUTE; AND YOU MUST FILE ANY CLAIM WITHIN ONE (1) YEAR AFTER SUCH CLAIM AROSE OR IT IS FOREVER BARRED. Rules of Arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the AAA’s Consumer Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) then in effect, except as modified by this Arbitration Agreement. The AAA Rules are available at www.adr.org or by calling the AAA at 1-800-778-7879. The parties agree that the arbitrator (“Arbitrator”), and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. The Arbitrator shall also be responsible for determining all threshold arbitrability issues, including issues relating to whether this Agreement is unconscionable or illusory and any defense to arbitration, including waiver, delay, laches, or estoppel. Notwithstanding any choice of law or other provision in this Agreement, the parties agree and acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (“FAA”), will govern its interpretation and enforcement and proceedings pursuant thereto. It is the intent of the parties that the FAA and AAA Rules shall preempt all state laws to the fullest extent permitted by law. If the FAA and AAA Rules are found to not apply to any issue that arises under this Arbitration Agreement or the enforcement thereof, then that issue shall be resolved under the laws of the state of New York. Process. A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. (The AAA provides a form Demand for Arbitration – Consumer Arbitration Rules at www.adr.org or by calling the AAA at 1-800-778-7879). The Arbitrator will be either (1) a retired judge or (2) an attorney specifically licensed to practice law in the state of New York and will be selected by the parties from the AAA’s roster of consumer dispute arbitrators. If the parties are unable to agree upon an Arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the Arbitrator in accordance with the AAA Rules. Location and Procedure. Unless you and Hip Mobility otherwise agree, the arbitration will be conducted in the county where you reside. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and Hip Mobility submit to the Arbitrator, unless you request a hearing or the Arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the Arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration. Arbitrator’s Decision. The Arbitrator will render an award within the time frame specified in the AAA Rules. Judgment on the arbitration award may be entered in any court having competent jurisdiction to do so. The Arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant’s individual claim. An Arbitrator’s decision shall be final and binding on all parties. An Arbitrator’s decision and judgment thereon shall have no precedential or collateral estoppel effect. If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses, to the extent provided under applicable law. Hip Mobility will not seek, and hereby waives all rights Hip Mobility may have under applicable law to recover, attorneys’ fees and expenses if Hip Mobility prevails in arbitration. Arbitration Fees. Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules. However, if your claim for damages does not exceed $75,000, Hip Mobility will pay all such fees, unless the Arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). Severability and Survival. If any portion of this Arbitration Agreement is found to be unenforceable or unlawful for any reason, (1) the unenforceable or unlawful provision shall be severed from this Agreement; (2) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of the Arbitration Agreement or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to the Arbitration Agreement; and (3) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. 24. General (a) These Terms constitute the entire terms and conditions between you and the Company relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and the Company, (b) these Terms do not, and shall not be construed to create any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between the parties hereto, (c) no waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof, (d) YOU ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION THAT YOU MAY HAVE ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED, (e) if any provision hereof is adjudged by any court of competent jurisdiction to be unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect while most nearly adhering to the intent expressed herein, (f) you may not assign or transfer these Terms (including all rights and obligations hereunder) without our prior written consent and any attempt to do so in violation of the foregoing shall be void. We may assign or transfer these Terms without restriction or notification, and (g) no amendment hereof will be binding unless in writing and signed by Hip Mobility. 25. For information, questions or notification of errors, please contact: If you have any questions (or comments) concerning the Terms, you are most welcome to send us an email to privacy@hqtravel.com. #### Thank you URL: https://hqtravel.com/thank-you/ ### Vacancies #### Dispatch @ Operation Specialist  Dispatch &  Operation Specialist   Who We Are  HQ is the industry-leading enterprise solution for global corporate transportation & mobility. Our international team is based across many countries with leading locations including the US, UK, Israel and Poland.  At HQ, we embrace remote and hybrid work, and view our diverse, global team as a great asset to our company culture and a reflection of our international presence.   If you thrive on challenge, change, and creativity,and you love fixing issues and handling real-time support matters, join the  journey of powering corporate mobility!   What We’re Looking For  We are looking for a reliable, detail-oriented Dispatch and Operations Support Specialist to support our shuttle service during critical US morning hours.            ( converting to mid-day Israel hours) .  The shuttle service operates Monday–Friday, 6:00 AM–7:30 PM (EST), and serves multiple client programs. The role will be operating Monday-Friday 12:00-16:00. This role is essential to ensuring live operational coverage during the early morning window, when service volume begins and real-time issue resolution is required.  You will work closely with riders, vehicle providers, and internal operations teams to maintain service continuity and a high-quality customer experience. As a member of the Supply Team, you will support service operations, project management administration, and operational processes. With experience and proven performance, the scope of the role will expand to include greater ownership and independent decision-making. Responsibilities  Customer Service support for HQ’s shuttle clients Manage bespoke operating system for the shuttles programme Provide day-to-day real-time support to riders and in-program fleet providers Maintain working relationships with incumbent providers for the shuttles programme Report to your HQ manager any system issues or outages that may impact service delivery Ensure a seamless experience for each shuttle program client Work closely with both the manager and the product team to ensure services run smoothly. Support the supply team's operational processes.    Requirements  Strong  English verbal and written skills, with high communication skills and adaptive styles to various personas (e.g., drivers, support operators, dispatch specialists, etc).  Must be available to work the defined schedule of Monday–Friday, 12:00–16:00. Experience in US-centric customer service. Excellent attention to detail, great attitude, and on-the-spot problem-solving skills.  Proficient in Microsoft Office skills: Word, PowerPoint, and Excel.  Technical knowledge – ability to quickly learn and understand our bespoke dispatch system, able to articulate feedback to assist developers in improving the solution based on customer feedback and your experience. Hybrid work style in our Rehovot offices; support is remote. Demonstrate strong ability to make quick, effective decisions in a fast-paced environment, resolving issues in real time. Familiarity with New York  City is an advantage.     #### Full-Stack Developer Full Stack Engineer HQ is looking for a strong Full Stack engineer to join our core team, and develop systems and interfaces to work on the next generation of corporate ground-transportation systems.  We’re looking for developers who are interested in being involved in the entire life-cycle of each feature, and want to innovate and have a positive impact on the entire team. Our main tech stack elements are: Typescript/ Vue.js, however we’re open to developers with any programming-language and framework background. We follow good development practices, e.g. CI/CD, automated testing, and leverage modern AI tools and agents. Responsibilities:  Design and develop high-quality, user-facing features using modern front-end frameworks, with the ability to work across the full stack, and in collaboration with other team members  Own features end-to-end, from technical design through implementation, testing, and deployment Collaborate closely with product managers and designers to deliver pixel-perfect, intuitive interfaces Write clean, maintainable, and well-tested code following best engineering practices Contribute to architectural decisions, code reviews, and continuous improvement of development workflows Requirements: 3+ years of full-stack experience with modern frontend frameworks (e.g. React, Vue.js) Experience with large scale web-based applications Ability to develop features end-to-end, from idea through implementation to testing and deployment, integrating frontend and backend work. Experience with working with designers on pixel-perfect designs Good eye and attention to detail Experience with modern developer tools including agentic IDEs (e.g. Cursor) and CLI dev tools (e.g. Claude Code)  Experience in developing a consumer-facing product or system – major advantage   #### Junior Full Stack Engineer Junior Full Stack Engineer HQ is the industry-leading enterprise solution for global corporate transportation & mobility. We are a unique travel-as-a-service company that leads the space with an unparalleled technical and operational platform.  Our international team is global, with the main R&D hub located in Israel. Our work environment is hybrid: 2 days from home, 3 days in the office.  HQ is looking for a strong and enthusiastic junior full-stack engineer to join our core team. You will learn and grow while working on our enterprise-scale corporate ground-transportation platform. We’re looking for developers who are excited to be involved in the full development lifecycle of features, contribute ideas, and make a positive impact as part of a team. Our main tech stack elements are node.js/ Typescript/ Vue.js / mySQL/ AWS, with use of modern technologies including CI/CD, containers, high-coverage automated tests and more. Our processes leverage modern AI tools and agents for both development, and product enhancement. Responsibilities: Design, develop and maintain enterprise-grade, user-facing features using modern frameworks, working across the full stack and collaborating with other team members. Write clean, maintainable, and well-tested code following best engineering practices, cleanly using AI frameworks to accelerate the process. Take part in operational work, including devops and 2nd tier support, working with senior engineers. Participate in code reviews and team discussions to continuously improve the code, as well as your skills and development workflows.   Requirements: 1-2+ years of full-stack experience with Typescript / Javascript, using modern frameworks (e.g. Express / React, Vue.js, etc.) Familiarity with large-scale web-based applications. Good understanding of development processes, from idea through implementation to testing and deployment, including frontend and backend integration. Good eye and attention to detail. Experience with modern developer tools, including agentic IDEs (e.g. Cursor) and/ or CLI dev tools (e.g. Claude Code).   ### Reports #### Covid-19 & The State of Corporate Mobility URL: https://hqtravel.com/reports/covid-19-the-state-of-corporate-mobility/